Usability Engineer at Spectral MD, Inc.

Created formative usability protocols and reports for DeepView (medical device); generated Effective Usability Documents per IEC 62366-1 and FDA; enhanced Burn AI App design for safety and user-friendliness; conducted a comprehensive investigation of user feedback tools and introduced Canny; participated in business trips and conferences to present Spectral MD capabilities.

Business Analyst at QuiGig, Inc.

Performed market research and competition analysis; developed and executed strategic research on workforce success and loyalty; improved user experience, reviewed project requests, conducted usability testing, and collaborated with front-end/back-end teams on landing pages; managed ads campaigns and data analysis.

Data Analyst at Texas A&M University, Industrial Engineering Department

Maintained a database for operation studies and research using R programming.

Graduate Research Assistant at Texas A&M University, Industrial Engineering Department

Deployed Lean Six Sigma, human factors, and time & motion study concepts to increase efficiency and improve work conditions; evaluated Skype user experience; studied regional greenhouse tomato production economics.

Project Engineering Intern at Cement Factory, Kerman, Iran

Analyzed data and used Primavera to study production; identified ergonomics problems and proposed corrective actions in cement production.

Project Engineering Intern at Barez Tire Factory, Kerman, Iran

Used Minitab for data analysis; identified ergonomics problems in tire production; conducted tests to reduce fatigue.

Usability Engineer at Spectral MD, Inc.

Created formative protocols and reports for usability testing of DeepView (medical device). Generated Effective Usability Documents in accordance with IEC 62366-1 standards and FDA. Enhanced Burn AI App design for safety and user-friendliness through cross-team collaboration. Conducted and managed a comprehensive investigation to identify effective user-feedback tools for marketing and product management; introduced Canny as the candidate tool with an in-depth session for managers and supporting documents. Participated in business trips and conferences to present Spectral MD and the medical device, providing setup assistance and compelling client presentations.

Business Analyst at QuiGig, Inc.

Marketing research: performed competition analysis and keyword research; developed strategic research on factors affecting success and loyalty in an online marketplace across service areas. User Experience Design: improved the new business app and website based on UX principles; reviewed project requests, identified issues, made recommendations and action plans; conducted iterative usability testing. Data Analysis: set up Google Ads campaigns and managed ads for diverse small businesses. Project Control: created Gantt charts and led cross-department collaboration; organized specification meetings and recommended system changes. Landing Page Design: collaborated with developers to create landing pages.

Data Analyst at Texas A&M University, Industrial Engineering Department

Collaborated with department head and maintained a database for operation studies and research using R programming language.