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Hi, I'm Usman Tahir. I'm an administrative and customer service professional based in Calgary, currently pursuing a Diploma in Supply Chain from Supply Chain Canada, with additional study in Supply Chain and Logistics at KASBIT, Pakistan. I enjoy solving problems, coordinating teams, and delivering excellent service in fast-paced environments. I bring strong people skills, analytical thinking, and a proven ability to manage multiple priorities—from recruitment support and onboarding to inventory management and client relations. I'm excited to grow in the field of supply chain and operations while contributing to a dynamic organization.…Hi, I'm Usman Tahir. I'm an administrative and customer service professional based in Calgary, currently pursuing a Diploma in Supply Chain from Supply Chain Canada, with additional study in Supply Chain and Logistics at KASBIT, Pakistan. I enjoy solving problems, coordinating teams, and delivering excellent service in fast-paced environments. I bring strong people skills, analytical thinking, and a proven ability to manage multiple priorities—from recruitment support and onboarding to inventory management and client relations. I'm excited to grow in the field of supply chain and operations while contributing to a dynamic organization.

Usman Tahir

Project Manager, Data Analyst, Web Designer, +2

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Hi, I'm Usman Tahir. I'm an administrative and customer service professional based in Calgary, currently pursuing a Diploma in Supply Chain from Supply Chain Canada, with additional study in Supply Chain and Logistics at KASBIT, Pakistan. I enjoy solving problems, coordinating teams, and delivering excellent service in fast-paced environments. I bring strong people skills, analytical thinking, and a proven ability to manage multiple priorities—from recruitment support and onboarding to inventory management and client relations. I'm excited to grow in the field of supply chain and operations while contributing to a dynamic organization.…Hi, I'm Usman Tahir. I'm an administrative and customer service professional based in Calgary, currently pursuing a Diploma in Supply Chain from Supply Chain Canada, with additional study in Supply Chain and Logistics at KASBIT, Pakistan. I enjoy solving problems, coordinating teams, and delivering excellent service in fast-paced environments. I bring strong people skills, analytical thinking, and a proven ability to manage multiple priorities—from recruitment support and onboarding to inventory management and client relations. I'm excited to grow in the field of supply chain and operations while contributing to a dynamic organization.

Available to hire

Hi, I’m Usman Tahir. I’m an administrative and customer service professional based in Calgary, currently pursuing a Diploma in Supply Chain from Supply Chain Canada, with additional study in Supply Chain and Logistics at KASBIT, Pakistan. I enjoy solving problems, coordinating teams, and delivering excellent service in fast-paced environments.

I bring strong people skills, analytical thinking, and a proven ability to manage multiple priorities—from recruitment support and onboarding to inventory management and client relations. I’m excited to grow in the field of supply chain and operations while contributing to a dynamic organization.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Panjabi, Punjabi

Fluent

Urdu

Fluent

Hindi

Fluent

Work Experience

Manager at I yycburg

December 1, 2024 - December 1, 2024

Co-ordinated activities of staff who prepare food, controlled operational costs, and implemented measures to reduce waste while maintaining service quality.

Administrative Assistant at Wordsmith Professionals Ltd

December 1, 2023 - November 26, 2025

Supported the Talent Acquisition team with scheduling interviews, managed candidate communications, and maintained recruitment records. Assisted with preparation of resumes, cover letters, and recruitment materials. Coordinated onboarding and administrative tasks to ensure a smooth hiring process. Maintained HR and recruitment databases for accurate tracking and reporting.

Team Supervisor at I yycburg

April 30, 2023 - April 30, 2023

Monitored daily product and supply levels, maintained stock records, and estimated orders to anticipate inventory needs and prevent shortages.

Customer Service Representative at I yycburg

May 31, 2022 - May 31, 2022

Coordinated activities of staff who prepare food, ensuring operational efficiency. Served as a customer service spokesperson, analyzed situations to provide recommendations that improved food service quality and overall customer satisfaction.

Customer Service Representative at Telus

August 31, 2021 - August 31, 2021

Communicated with internal and external customers by telephone; acted as spokesperson for customer expectations within the COVID-19 vaccination program; analyzed and interpreted customer situations to respond and make recommendations; registered callers, created new bookings and modifying existing bookings for the vaccination program.

Self-Employed at Moayyad Associates

November 30, 2020 - November 30, 2020

Managed and directed all aspects of customer relations and inbound call center operations; developed new procedures to address attendance; built rapport quickly with clients and colleagues; provided clients' assistance in all project management phases; enhanced and created financial/accounting policies, processes, and controls to ensure accurate, proper, efficient, and timely recording of transactions.

Customer Support Specialist at IBEX

October 31, 2020 - October 31, 2020

Communicated with internal and external customers by telephone and in person; analyzed customers' concerns with resolutions within the timeframe; coordinated inbound inquiries and provided resolutions; maintained knowledge on customers’ requirements and provided appropriate solutions; referred unresolved customer grievances or special requests to designated departments for further investigation.