Available to hire
Hi, I’m Jalpa Patel, a certified QA Test Analyst with over 7 years of experience in enterprise CRM and digital platforms. I design and execute test strategies across the Software Testing Life Cycle (SDLC), ensuring full coverage of requirements and alignment with business objectives. I’m comfortable with both Agile and Waterfall delivery models and excel at turning complex needs into high-quality, verifiable outcomes.
I’m currently contributing to a South Australian government environment, strengthening compliance, audit-ready documentation, and regulated process validation, while actively upskilling in automation and modern QA practices to deliver reliable software solutions.
Experience Level
Language
Hindi
Fluent
Gujarati
Fluent
Work Experience
QA Analyst at StayinFront India Pvt. Ltd
April 30, 2024 - April 30, 2024Designed and developed detailed test cases for new applications and change requests, ensuring comprehensive coverage prior to deployment. Validated functional and business requirements by executing test scenarios, conducting manual testing across functional, integration, and regression testing, and managing defect tracking using Jira, Spira, and HPQC. Created and maintained test documentation (plans, cases, and summary reports) and collaborated with cross-functional teams to ensure alignment with Agile, Scrum, and Waterfall workflows.
Software - Test Engineer at StayinFront India Pvt. Ltd
February 28, 2019 - February 28, 2019Designed, developed, and executed functional, regression, and exploratory test cases; performed risk-based testing across multiple environments; managed defects via Jira, Spira, and HPQC; contributed to test environment setup and data preparation; performed integration and regression testing to validate end-to-end workflows; supported the development of test automation strategies using Selenium and Appium; applied Agile and Waterfall methodologies.
Data Assistant at ADW (Adelaide Designer Window)
March 31, 2025 - March 31, 2025Entered and managed data across various platforms, ensured data accuracy, and supported business operations by handling documentation and data management tasks; collaborated with the data team to streamline processes and improve operational efficiency.
Administrator at Iron Mountain
June 30, 2025 - June 30, 2025Entered data accurately into software systems, performed regular data cleaning and validation, organized documents for archiving and scanning, handled high-volume document scanning, verified data for accuracy, updated records in databases, and supported other functional areas as needed.
Estates Service Officer at Public Trustee
June 1, 2024 - November 26, 2025Performed general office tasks including filing, scanning, and document organization; cross-checked information against predefined criteria to ensure compliance and accuracy; managed incoming calls via the switchboard and triaged queries to appropriate officers.
QA Analyst at Front India Pvt. Ltd
March 1, 2019 - April 1, 2024Led end-to-end testing across enterprise CRM and digital platforms, applying strong written and verbal communication skills to collaborate with stakeholders and communicate test outcomes, risks, and solutions effectively.
Software Test Engineer at Front India Pvt. Ltd
March 1, 2016 - February 28, 2019Designed and executed functional, integration, regression, and exploratory test cases. Translated business requirements into structured test scenarios. Performed environment setup and test data preparation. Managed defect tracking and validation across testing cycles. Contributed to early automation initiatives using Selenium and Appium. Supported both Agile and Waterfall delivery models.
ASO 2 Estate Services Officer at Public Trustee SA
June 1, 2025 - December 31, 2025ASO 2 Revenue Officer at SA Ambulance Service
February 1, 2026 - PresentEstate Services Officer (ASO 2) at Public Trustee SA
June 1, 2025 - December 31, 2025Processed and validated estate-related data using internal systems, ensuring compliance and accuracy; performed quality assurance checks and cross-verified legal and financial documents; maintained accurate records aligned with regulatory and policy requirements; managed stakeholder queries via switchboard and internal coordination; operated with government workflow and service delivery standards.
Revenue Officer (ASO 2) at SA Ambulance Service
February 1, 2026 - PresentProcessed and validated case data in internal systems, ensuring compliance and accuracy; performed quality assurance checks and cross-verification of legal and financial documentation; maintained accurate records aligned with regulatory requirements; managed stakeholder queries via switchboard and internal coordination; operated with instructed government workflow and service delivery standards.
Volunteer at BAPS Community
October 1, 2012 - PresentVolunteer work with BAPS Community, contributing to community initiatives and events since October 2012.
Education
M.Sc. (CA & IT) at HNGU, Patan, Gujarat
January 1, 2005 - December 31, 2005Bachelor of Computer Application at SPCC, HNGU, Visnagar
January 1, 2003 - December 31, 2003Diploma in Software Testing at Spear Tech. Solution
January 1, 2007 - December 31, 2007ISTQB Foundation Level at ISTQB
January 1, 2025 - January 1, 2025Agile Project Management Foundation Certification at APMG International
January 1, 2025 - January 1, 2025Software Tester to DevOps Automated Tester - Aspire Journey at SkillSoft
January 1, 2025 - January 1, 2025Python Novice to Pythonista – Aspire Journey at SkillSoft
January 1, 2025 - January 1, 2025Software Testing Diploma at Spear Tech Solutions
January 1, 2007 - January 1, 2007M.Sc. (CA & IT) at HNGU, Patan, Gujarat
January 1, 2005 - January 1, 2005Bachelor of Computer Applications at SPCC, HNGU, Visnagar
January 1, 2003 - January 1, 2003M.Sc. (CA & IT) at HNGU, Patan, Gujarat
January 1, 2003 - December 31, 2005Bachelors of Computer Applications at SPCC, HNGU, Visnagar
January 1, 2000 - December 31, 2003Certification of Software Testing Diploma at Spear Tech Solution
January 1, 2007 - May 6, 2026Qualifications
ISTQB Certified Tester Foundation Level
January 1, 2025 - November 26, 2025Agile Project Management Foundation Certification
January 11, 2030 - November 26, 2025Software Tester to DevOps Automated Tester - Aspire journey
January 1, 2025 - November 26, 2025ISTQB Foundation Level
January 1, 2025 - January 1, 2025AGILE Project Management Foundation Certification
January 1, 2025 - January 1, 2025Software Tester to DevOps Automated Tester - Aspire Journey
January 1, 2025 - January 1, 2025Python Novice to Pythonista – Aspire Journey
January 1, 2025 - January 1, 2025Software Testing Diploma
January 1, 2007 - January 1, 2007M.Sc. (CA & IT)
January 1, 2005 - January 1, 2005Bachelor of Computer Applications
January 1, 2003 - January 1, 2003ISTQB Certified Tester Foundation Level
January 1, 2025 - May 6, 2026ISTQB Certified Tester Foundation Level
January 1, 2025 - May 6, 2026Agile Project Management Foundation Certification
January 1, 2025 - December 31, 2025Software Tester to DevOps Automated Tester - Aspire journey
January 1, 2025 - December 31, 2025Python Novice to Pythonista – Aspire journey
January 1, 2025 - December 31, 2025Certification of Software Testing Diploma
January 1, 2007 - May 6, 2026Industry Experience
Life Sciences, Retail, Software & Internet, Healthcare, Professional Services, Government, Education
Experience Level
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