Sonam Kamble

Spearheaded functional testing of Salesforce Sales and Service Cloud (standard and custom objects) aligned with business requirements. Developed comprehensive test cases from user stories and requirements, conducted walkthroughs for sign-off, executed tests, and logged defects in Jira with evidence. Coordinated triage and retesting cycles with development and vendor teams; Conducted API testing with Postman for vendor integrations. Performed Salesforce admin tasks (user creation, profile assignment, permission sets) for testing and demonstration purposes. Produced daily/weekly status reports and led Beta UAT in collaboration with the client QA team to ensure production readiness.

Prepared and executed functional test cases to validate ServiceNow-based processes; logged defects in ServiceNow; performed regression testing; led daily stand-ups; created weekly/monthly project reports; collaborated with developers to ensure timely resolutions.

Hi Care Services: Led end-to-end delivery of complex Salesforce functional modules; developed and executed test cases for Sales/Service Cloud; led review meetings to ensure test coverage and sign-offs; logged defects in Jira with evidence; performed post-deployment testing; supported client in issue resolution. Borosil: Executed end-to-end testing of Salesforce CRM Lightning covering Sales, Service, and Marketing Cloud; created test cases from requirements; conducted reviews and retesting; participated in demos and post-release activities.