Gaurav Bhatt
Hi, I'm Gaurav Bhatt, a results-driven Technical Project Manager with about 8 years of experience delivering high-impact projects across multiple domains.
About
Hi, I’m Gaurav Bhatt, a results-driven Technical Project Manager with about 8 years of experience delivering high-impact projects across multiple domains. I excel at leading cross-functional initiatives, defining project scope, and guiding lifecycles using Agile methodologies to align stakeholder goals with business outcomes. I leverage data-driven insights to optimize product strategies, improve user experience, and drive adoption.
I thrive on transforming market insights into actionable plans, managing complex project portfolios, and delivering on-time, within-budget solutions while ensuring compliance and risk mitigation. I enjoy mentoring teams, collaborating with stakeholders in India, the UK, and the US, and driving innovation through AI-enabled initiatives and digital banking solutions.
- 6 years' experience
- Joined November 2025
Languages
- EnglishFluent
Industry experience
- Financial Services
- Travel & Hospitality
- Professional Services
Work experience
Led Gen AI initiatives in banking, achieving a 40% improvement in operational efficiency and accelerating customer service response times by 60% through intelligent automation and NLP-driven insights. Spearheaded the development of a Digital Bank Account (Online Savings Account) for a major bank, resulting in a 35% increase in customer sign-ups in the first quarter post-launch and a 40% improvement in processing time for account activations. Responsibilities included developing and maintaining project plans, schedules, and budgets; coordinating cross-functional teams; stakeholder alignment; implementing SSO/MFA; managing SOD risk with compensating controls; creating RTM and RACI matrices; elicitation documents (BRD, FSD, SRS) and contributing to sprint planning; leading teams up to 32 members.
Supported Air India online portal for cargo tracking and sales & revenue management, reducing shipment tracking errors by 37% and improving sales/revenue reporting accuracy by 40%. Facilitated development of Air Asia's online portal for flight operation management and KPI dashboards.
Certifications and awards· 7
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