Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a driven, curious, and goal-oriented person with extensive experience in e-commerce, retail, and coaching. I excel at working independently, driving projects forward, and performing under pressure. I have a strong customer focus with expertise in customer service, communication, process optimization, and marketing. I am proficient in a wide range of software and digital tools, including AI applications. I approach work with a structured, solution-oriented mindset and a continuous learning mindset, often teaching myself new skills to improve results. I am self-taught in many areas and take initiative to continuously learn and improve. My background spans managing online commerce operations, leading teams, and delivering marketing materials that boost brand exposure and sales. I enjoy collaborating with colleagues and external partners to drive growth and optimize customer experiences.…I am a driven, curious, and goal-oriented person with extensive experience in e-commerce, retail, and coaching. I excel at working independently, driving projects forward, and performing under pressure. I have a strong customer focus with expertise in customer service, communication, process optimization, and marketing. I am proficient in a wide range of software and digital tools, including AI applications. I approach work with a structured, solution-oriented mindset and a continuous learning mindset, often teaching myself new skills to improve results. I am self-taught in many areas and take initiative to continuously learn and improve. My background spans managing online commerce operations, leading teams, and delivering marketing materials that boost brand exposure and sales. I enjoy collaborating with colleagues and external partners to drive growth and optimize customer experiences.

Anna Norén

Graphic Designer, Brand Designer, Product Designer, +2





I am a driven, curious, and goal-oriented person with extensive experience in e-commerce, retail, and coaching. I excel at working independently, driving projects forward, and performing under pressure. I have a strong customer focus with expertise in customer service, communication, process optimization, and marketing. I am proficient in a wide range of software and digital tools, including AI applications. I approach work with a structured, solution-oriented mindset and a continuous learning mindset, often teaching myself new skills to improve results. I am self-taught in many areas and take initiative to continuously learn and improve. My background spans managing online commerce operations, leading teams, and delivering marketing materials that boost brand exposure and sales. I enjoy collaborating with colleagues and external partners to drive growth and optimize customer experiences.…I am a driven, curious, and goal-oriented person with extensive experience in e-commerce, retail, and coaching. I excel at working independently, driving projects forward, and performing under pressure. I have a strong customer focus with expertise in customer service, communication, process optimization, and marketing. I am proficient in a wide range of software and digital tools, including AI applications. I approach work with a structured, solution-oriented mindset and a continuous learning mindset, often teaching myself new skills to improve results. I am self-taught in many areas and take initiative to continuously learn and improve. My background spans managing online commerce operations, leading teams, and delivering marketing materials that boost brand exposure and sales. I enjoy collaborating with colleagues and external partners to drive growth and optimize customer experiences.

Available to hire

I am a driven, curious, and goal-oriented person with extensive experience in e-commerce, retail, and coaching. I excel at working independently, driving projects forward, and performing under pressure. I have a strong customer focus with expertise in customer service, communication, process optimization, and marketing. I am proficient in a wide range of software and digital tools, including AI applications. I approach work with a structured, solution-oriented mindset and a continuous learning mindset, often teaching myself new skills to improve results.

I am self-taught in many areas and take initiative to continuously learn and improve. My background spans managing online commerce operations, leading teams, and delivering marketing materials that boost brand exposure and sales. I enjoy collaborating with colleagues and external partners to drive growth and optimize customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Swedish

Fluent

English

Fluent

Korean

Beginner

Work Experience

E-commerce Coordinator & Digital Marketing at Thernlunds

April 1, 2024 - November 27, 2025

Managed product launches, marketing campaigns, and in-house e-commerce operations. Oversaw internal communication across the office, 5 retail stores, and external consultants. Developed an AI automation solution for professional product photography, contributing to a more efficient workflow behind the company’s website. Optimized and created newsletters, increasing conversion rates, sales, and customer interaction. Designed marketing materials for e-commerce and physical stores, implemented marketing strategy, contributing to increased brand exposure and sales growth.

Service Manager at Middle point

March 1, 2024 - March 1, 2024

Managed residential services and customer support for the entire property management company. Handled fault reports and inquiries via email and phone, ensuring faster problem resolution, streamlined case management, and improved resident satisfaction. Contributed to updates and administration of the company’s customer portal, enabling clearer and more efficient customer communication.

Team Leader & Online Manager at Muji Sweden

September 1, 2023 - September 1, 2023

Managed and led the online department and e-commerce operations. Directed daily planning and task delegation, improving workflow and operational efficiency within the team. Processed all customer orders through the website, including system procedures, picking, packing, and shipping, resulting in accurate and reliable B2C and B2B delivery. Co-managed the development and operations of the sales platform in collaboration with Åhléns City, resulting in increased sales and improved partnership between parties.

Sales Associate & Online Assistant at Muji Sweden

January 1, 2022 - January 1, 2022

Efficiently managed customer orders from receipt to fulfillment, processed customer data, and facilitated returns and exchanges. Maintained inventory systems, conducted regular stock audits, and optimized inventory levels. Performed retail operations in the physical store, received deliveries, handled cash register operations, conducted inventory counts, and provided customer assistance and consultations.