Available to hire
I am a highly motivated and result-oriented person. I am also very passionate about making a meaningful impact. I strive to maintain a proactive approach when it comes to solving problems and communicating effectively. I’m also known for having a collaborative spirit.
I thrive in environments where I can apply my skills in customer service or management positions. I believe that challenges are meant to be overcome and that I can do anything I put my mind to.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Dutch
Fluent
English
Advanced
Work Experience
AI Trainer (Contractor) at Invisible Technologies
October 1, 2025 - November 27, 2025Contributes to the development and refinement of large language models (LLMs) by acting as an AI Trainer. Responsibilities include evaluating and annotating linguistic data to improve model accuracy, safety, and coherence, performing work independently under a contractual agreement.
Customer Support Representative at LMS
October 1, 2025 - October 1, 2025Handled a combination of inbound and outbound communication channels, including calls and emails. Managed various customer inquiries and maintained high standards of professional communication.
Private Tutor at Self-employed
January 1, 2021 - November 27, 2025Provided personalized, one-on-one support to children; developed customized lesson plans to improve understanding and academic performance in various subjects.
Customer Service Agent at Custom Connect (BPO Industry)
August 31, 2024 - August 31, 2024DHL Express Project: Direct communication with business clients to obtain and validate sensitive information, including VAT and EORI numbers; persuaded hesitant clients and ensured data was accurately entered into the system. DHL E-Commerce Project: Managed logistics inquiries by tracking parcels and ensuring up-to-date information on package locations, communicating with clients via phone and email. Roamler Project: Provided support to customers who wanted to change their ONT boxes, scheduled technician appointments, paid technicians, and verified work.
SEO Content Writer at Inside Job
October 1, 2021 - October 1, 2021Wrote articles optimized for SEO, including keyword research and content development. This was a part-time role due to school commitments. Managed incoming emails from clients and suppliers, answered questions, and resolved complaints. Handled incoming and outgoing phone calls to provide support.
LMS Customer Support Representative at LMS
October 1, 2025 - October 1, 2025Handle a combination of inbound and outbound communication channels, including calls and email correspondence. Manage various customer inquiries and maintain high standards of professional communication.
Private Tutor (Part-time) at Self-employed
January 1, 2021 - November 27, 2025Provide personalized, one-on-one support to children. Develop customized lesson plans to improve understanding and academic performance across various subjects.
Customer Service Agent at Custom Connect (BPO Industry) – DHL Express / DHL E-COMMERCE
August 1, 2024 - August 1, 2024DHL Express Project: Engaged in direct communication with business clients to obtain and validate sensitive information (VAT and EORI numbers), persuade hesitant clients, and ensure data accuracy via phone communications. DHL E-COMMERCE Project: Managed logistics inquiries by tracking parcels, providing up-to-date location info, and communicating with clients via phone and email. Roamler Project: Provided support for customers changing ONT boxes, scheduling technician visits, paying technicians, and verifying completed work.
Growing Together Program Participant at The Coca-Cola Company (via FUNDES LATINOAMÉRICA)
September 1, 2025 - November 27, 2025Successfully completed a training program focused on professional growth and leadership. Included Team Leader training as part of the program.
Team Leader Training at The Coca-Cola Company
August 1, 2024 - August 1, 2024Management (Team Leader) training as part of the Growing Together Program.
Education
MBO (Secondary Vocational Education) at Surinam Pedagogical Institute
January 1, 2019 - January 1, 2023MULO (Junior Secondary General Education) at K.R.S. Coleridge School
January 1, 2015 - January 1, 2019GLO (Primary Education) at J.H.N. Polanen School
January 1, 2009 - January 1, 2015MBO (Secondary Vocational Education) at Suriname Pedagogical Institute
January 1, 2019 - January 1, 2023MULO (Junior Secondary General Education) at K.R.S. College Ridge School
January 1, 2015 - January 1, 2019GLO (Primary Education) at J.H.N. Polanen School
January 1, 2009 - January 1, 2015Primary Education Teacher Training Program at Saxion University of Applied Sciences
February 1, 2023 - May 1, 2023Qualifications
Growing Together Program
January 11, 2030 - November 27, 2025Management (Team Leader) Training
June 20, 2024 - August 31, 2024Primary Education Teacher Training Program
February 1, 2023 - May 31, 2023MBO (Secondary Vocational Education)
January 1, 2019 - January 1, 2023Industry Experience
Education, Professional Services, Media & Entertainment, Software & Internet, Transportation & Logistics, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Writer
We have the best writer experts on Twine. Hire a writer today.