Freight Forwarding Agent at Stanisz Transport sp. z o.o.

Created an internal system and operational toolset, improving daily operations by approximately 70%. Managed freight capacity buying and selling, maintained clear communication with clients and carriers, monitored fleet movement, identified operational issues, coordinated corrective actions, and strengthened client relationships through proactive communication and outreach.

Transfer Specialist at SHEIN Wrocław

Planned daily and weekly transport schedules between distribution centers; supervised fleet operations, GPS tracking, delays, breakdowns, and transport exceptions; coordinated with planning departments, warehouse teams, and external carriers; archived transport documentation and supported audit requirements; trained new staff and created manuals; proposed optimization solutions including route consolidation and reduction of empty runs; supported project management using Agile and Waterfall methods and created project support tools; conducted Gemba warehouse audits.

Problem Solver at SHEIN Wrocław

Analyzed warehouse process discrepancies and system errors in real time; conducted onboarding and workstation training in Polish and English; created operational reports and recommended process improvements; implemented FIFO and organized warehouse space according to 5S standards; collaborated with team leads to improve operational efficiency.

Receptionist at Park Hotels Brzeg Brzeg Dolny

Handled guest service, reservations, and front desk communication; managed correspondence and reception documentation; maintained high service quality and a positive guest experience.