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Hi, I'm Shiva Krishna P, a Salesforce Developer and Consultant with 7 years of end-to-end experience building and delivering enterprise Salesforce solutions across multiple industries, including retail, banking/financial services, life sciences, and pharma. I specialize in architecting, customizing, and integrating Salesforce platforms to drive measurable business outcomes while maintaining high standards for security, data integrity, and user experience. I excel in Lightning Web Components, Aura, and Apex, and I have deep experience delivering real-time integrations with ERP and core systems (SAP, .NET, and more) using middleware like MuleSoft. I’m comfortable partnering with stakeholders across discovery, DevOps automation, and production support to ensure successful, scalable deployments and ongoing success.…Hi, I'm Shiva Krishna P, a Salesforce Developer and Consultant with 7 years of end-to-end experience building and delivering enterprise Salesforce solutions across multiple industries, including retail, banking/financial services, life sciences, and pharma. I specialize in architecting, customizing, and integrating Salesforce platforms to drive measurable business outcomes while maintaining high standards for security, data integrity, and user experience. I excel in Lightning Web Components, Aura, and Apex, and I have deep experience delivering real-time integrations with ERP and core systems (SAP, .NET, and more) using middleware like MuleSoft. I’m comfortable partnering with stakeholders across discovery, DevOps automation, and production support to ensure successful, scalable deployments and ongoing success.

Shiva Krishna P

Data Scientist, AI Engineer, AI Developer, +5

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Hi, I'm Shiva Krishna P, a Salesforce Developer and Consultant with 7 years of end-to-end experience building and delivering enterprise Salesforce solutions across multiple industries, including retail, banking/financial services, life sciences, and pharma. I specialize in architecting, customizing, and integrating Salesforce platforms to drive measurable business outcomes while maintaining high standards for security, data integrity, and user experience. I excel in Lightning Web Components, Aura, and Apex, and I have deep experience delivering real-time integrations with ERP and core systems (SAP, .NET, and more) using middleware like MuleSoft. I’m comfortable partnering with stakeholders across discovery, DevOps automation, and production support to ensure successful, scalable deployments and ongoing success.…Hi, I'm Shiva Krishna P, a Salesforce Developer and Consultant with 7 years of end-to-end experience building and delivering enterprise Salesforce solutions across multiple industries, including retail, banking/financial services, life sciences, and pharma. I specialize in architecting, customizing, and integrating Salesforce platforms to drive measurable business outcomes while maintaining high standards for security, data integrity, and user experience. I excel in Lightning Web Components, Aura, and Apex, and I have deep experience delivering real-time integrations with ERP and core systems (SAP, .NET, and more) using middleware like MuleSoft. I’m comfortable partnering with stakeholders across discovery, DevOps automation, and production support to ensure successful, scalable deployments and ongoing success.

Available to hire

Hi, I’m Shiva Krishna P, a Salesforce Developer and Consultant with 7 years of end-to-end experience building and delivering enterprise Salesforce solutions across multiple industries, including retail, banking/financial services, life sciences, and pharma. I specialize in architecting, customizing, and integrating Salesforce platforms to drive measurable business outcomes while maintaining high standards for security, data integrity, and user experience.

I excel in Lightning Web Components, Aura, and Apex, and I have deep experience delivering real-time integrations with ERP and core systems (SAP, .NET, and more) using middleware like MuleSoft. I’m comfortable partnering with stakeholders across discovery, DevOps automation, and production support to ensure successful, scalable deployments and ongoing success.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Software Engineer at NTT Data

April 1, 2024 - Present

Designed and implemented end-to-end event tracking frameworks using Adobe Analytics (AA) and GA4, managed Adobe Launch & GTM containers, configured server-side tagging, implemented GA4 event-based tracking for a single-page application, led multi-channel marketing campaigns, built attribution models, collaborated on data layers and identity stitching, integrated GA4 events with dashboards, and troubleshooted tracking issues to ensure data quality and performance.

Data Engineer at EQ Bank

February 1, 2023 - February 29, 2024

Integrated Python-based AI/ML models with RAG techniques, designed scalable ETL data flows, produced performance reports and scorecards, built a chatbot with OpenAI API, enabled GA4 Enhanced Measurement, consolidated data across multiple platforms, created BI dashboards, mapped GA4 events for reliable funnel visualization, built large-scale data pipelines with Hadoop/Spark ecosystems, and implemented secure data access via Microsoft Graph API.

Senior Salesforce Developer at AURA-MINDS INC.

November 1, 2022 - Present

Designed and built enterprise Lightning Apps using Lightning Design System, Lightning App Builder, and advanced Lightning Web Components; Architected an Apex trigger handler framework for Financial Service Cloud, increasing test coverage and reducing conflicts across multiple objects; Developed reusable LWCs and Apex controllers to streamline client onboarding; Delivered real-time integrations (REST API, Platform Events) with SAP and other core systems to ensure data consistency and support business workflows; Managed full development lifecycle with GitHub and Copado for automated CI/CD; Configured Vlocity OmniStudio to guide user flows and improve first-call resolution; Customized Salesforce Sales, Service, and Financial Services Clouds; Implemented and supported integrations with CPQ, ERP, and financial systems; Leveraged Data Cloud for unified customer data insights; Built Salesforce Communities for self-service; Automated billing and invoicing processes; Conducted security reviews

Data Analyst at TELUS

August 1, 2022 - January 31, 2023

Developed AI solutions using Python and Azure AI/ML Studio, automated data cleansing and preprocessing, built scalable cloud applications, deployed OpenAI GPT models for customer interactions, integrated data across Salesforce, SQL Server, SSRS, and spreadsheets into Power BI/Tableau dashboards, enabled GA4 Enhanced Measurement and cross-domain tracking, and standardized BI data pipelines to improve data reliability.

Salesforce Developer / Administrator at EQ Bank

April 1, 2020 - October 1, 2022

Designed and developed advanced Salesforce solutions, including custom objects, data models, validation rules, Visualforce pages, and Lightning components; Built SFA applications on Force.com with Apex-based logic; Utilized CRM Analytics (Einstein Analytics) for dashboards and performance reports; Implemented Service Cloud and Opportunity Management with live agent, omni-channel routing, queues, and knowledge articles; Developed responsive Visualforce pages and web interfaces; Managed real-time and batch data analytics pipelines to inform customer strategies; Led deployments and migrations using Force.com IDE, Migration Tool, ANT, and API services; Integrated with SOAP/XML-based third-party systems; Executed end-to-end data migrations and data cleansing; Maintained GitHub version control and cross-functional collaboration.

Salesforce Developer at Infosys

February 1, 2018 - March 1, 2020

Analyzed business and technical requirements; customized standard Salesforce objects (Accounts, Contacts, Leads, Opportunities) and security models; Integrated Salesforce with external systems (including Workday) via REST/SOAP APIs; Developed Apex triggers, classes, and Visualforce pages for automation; Built Lightning utilities and Web/Lightning components for enhanced case management; Implemented Service Cloud features including Web-to-Case, Email-to-Case, case routing, and knowledge articles; Managed Communities setup and administration for stakeholder engagement; Created and maintained reports, data migration scripts, and data cleansing processes; Coordinated UAT, sandbox testing, and deployments; Ensured documentation and compliance; Collaborated with distributed teams for scalable delivery.

Data Engineer at Think Plus

August 1, 2017 - August 31, 2020

Reviewed Bloomberg Terminal outputs for entity matching, implemented and managed web analytics with Google Analytics, developed Python-based entity matching algorithms, cleaned unstructured data and loaded into MS SQL Server, worked with Hadoop ecosystem (Hive, Pig, Sqoop) and Spark/Databricks for big data processing, created daily QC reports, and built dashboards for healthcare product logistics.