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Hi there! I'm Shalini Gunalan, a proactive marketing-minded student currently pursuing a Diploma in Business at Mahsa Avenue International College. I enjoy turning ideas into practical strategies, solving problems, and collaborating with teams to drive growth. My hands-on experience in live-chat support, cashier roles, and campus leadership has honed my communication, organization, and creative design skills. I'm eager to apply my academic knowledge and practical experience to contribute to business success in a dynamic environment. I value curiosity, collaboration, and continuous learning as I navigate marketing, customer engagement, and creative design projects.…Hi there! I'm Shalini Gunalan, a proactive marketing-minded student currently pursuing a Diploma in Business at Mahsa Avenue International College. I enjoy turning ideas into practical strategies, solving problems, and collaborating with teams to drive growth. My hands-on experience in live-chat support, cashier roles, and campus leadership has honed my communication, organization, and creative design skills. I'm eager to apply my academic knowledge and practical experience to contribute to business success in a dynamic environment. I value curiosity, collaboration, and continuous learning as I navigate marketing, customer engagement, and creative design projects.

Salini Gunalan

Marketer, Content Creator, Graphic Designer, +2

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Hi there! I'm Shalini Gunalan, a proactive marketing-minded student currently pursuing a Diploma in Business at Mahsa Avenue International College. I enjoy turning ideas into practical strategies, solving problems, and collaborating with teams to drive growth. My hands-on experience in live-chat support, cashier roles, and campus leadership has honed my communication, organization, and creative design skills. I'm eager to apply my academic knowledge and practical experience to contribute to business success in a dynamic environment. I value curiosity, collaboration, and continuous learning as I navigate marketing, customer engagement, and creative design projects.…Hi there! I'm Shalini Gunalan, a proactive marketing-minded student currently pursuing a Diploma in Business at Mahsa Avenue International College. I enjoy turning ideas into practical strategies, solving problems, and collaborating with teams to drive growth. My hands-on experience in live-chat support, cashier roles, and campus leadership has honed my communication, organization, and creative design skills. I'm eager to apply my academic knowledge and practical experience to contribute to business success in a dynamic environment. I value curiosity, collaboration, and continuous learning as I navigate marketing, customer engagement, and creative design projects.

Available to hire

Hi there! I’m Shalini Gunalan, a proactive marketing-minded student currently pursuing a Diploma in Business at Mahsa Avenue International College. I enjoy turning ideas into practical strategies, solving problems, and collaborating with teams to drive growth. My hands-on experience in live-chat support, cashier roles, and campus leadership has honed my communication, organization, and creative design skills.

I’m eager to apply my academic knowledge and practical experience to contribute to business success in a dynamic environment. I value curiosity, collaboration, and continuous learning as I navigate marketing, customer engagement, and creative design projects.

Language

English

Advanced

Tamil

Advanced

Work Experience

Process Associate - Live Chat at American Airlines

January 1, 2024 - February 20, 2025

Ambitious business student with a strong foundation in marketing and management. Adept at problem-solving and strategic planning. Eager to leverage academic knowledge and practical experience to contribute to business growth and success.

Customer Service Chat Agent

March 1, 2025 - Present

Handles passenger inquiries through chat, provides information on flights and services, assists with booking changes and cancellations, resolves complaints, issues boarding passes, and verifies travel documents.