Next availability:
January 31, 2026
I’m a freelancer who specializes in… from…
Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other freelancers. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it.
Employment and project experience
Senior Designer Acme Co.
January 2017 - March 2017
UX Designer Microsoft Inc.
January 2019 - March 2019
Language
German
Fluent
Arabic
Fluent
English
Fluent
Italian
Intermediate
Work Experience
Night Manager at Grand Resort 5*
October 1, 2023 - October 17, 2025Oversee night operations, guest services, reception, security, and cross‑functional coordination to ensure seamless 24/7 hotel operations and guest satisfaction.
Night Auditor / Shift Leader at Alpen Gold Hotel Davos
December 1, 2022 - April 2, 2023Managed night audit, guest check-ins/outs, and security; led night team to maintain service quality and efficient operations.
Night Auditor / Shift Leader at AlpenG old Hotel Davos (InterContinental Davos)
February 8, 2022 - November 2, 2022Oversaw night front office activities, guest interactions, and shift leadership across night operations.
Night Auditor at Europe Hotel Davos
April 1, 2021 - February 7, 2022Night audit and front office responsibilities, including guest services and operational support during night shifts.
Assistant Front Office Manager at Schatzalp Hotel Davos
June 1, 2015 - December 31, 2019Assisted in front office management, staff coaching, guest relations, and daily hotel operations.
Night Auditor at Mercure Stoller Hotel Zurich
February 1, 2013 - October 2, 2013Night audit and front desk responsibilities, ensuring accurate financial records and high-quality guest service.
Guest Service Operator at Costa Crociere S.p.A. (Costa Cruises)
October 1, 2012 - March 31, 2013Guest services on board cruise ship, reservations, and on‑board assistance for passengers.
Education
Master Certificate in Hospitality Management at École hôtelière de Lausanne (EHL)
May 16, 2019 - November 29, 2025Master Certificate in Hospitality Management – Cornell University Program at Cornell University
April 30, 2023 - November 29, 2025Qualifications
Master of Business Administration (MBA)
November 23, 2011 - April 15, 2012IHK Congress- and Event Management Professional Qualification
January 11, 2030 - November 29, 2025IHK International Tour Guide Training
January 11, 2030 - November 29, 2025MBA Training
January 11, 2030 - November 29, 2025Diploma in Human Resources
January 11, 2030 - November 29, 2025Industry Experience
Travel & Hospitality, Professional Services, Transportation & Logistics
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