Junior Campbell

Resolved customer inquiries and issues promptly, ensuring a seamless and positive experience. Implemented a new customer feedback system, resulting in a 20% improvement in customer satisfaction ratings. Resolved high-priority customer issues within 24 hours, leading to a 15% increase in customer retention.

Managed check-ins and check-outs for over 200 guests weekly, consistently maintaining a 98% satisfaction rate. Processed payments and resolved billing inquiries, reducing average transaction time by 15%.

Prepared and served meals to over 150 customers daily, maintaining a 95% positive feedback rate. Implemented portion control measures, reducing food waste by 20% while ensuring customer satisfaction.