KHOLOUD MOULAI
I'm Khouloud Moulai, a results-driven Marketing & Sales Specialist with solid experience in customer service, call center operations, client communication, and team leadership.
About
I’m Khouloud Moulai, a results-driven Marketing & Sales Specialist with solid experience in customer service, call center operations, client communication, and team leadership. I blend digital marketing expertise with content creation and social media management to drive engagement, retention, and revenue, while solving problems quickly and building trust-based client relationships.
Currently I lead marketing efforts for a restaurant in Istanbul and support tourism and healthcare clients with high-quality service. I leverage AI-enabled tools to boost workflow efficiency and campaign performance, and I’m pursuing an MBA to deepen strategic capabilities.
- 7 years' experience
- Joined November 2025
Skills· 10
Languages
- ArabicFluent
- TurkishAdvanced
- FrenchIntermediate
- EnglishAdvanced
Industry experience
- Media & Entertainment
- Travel & Hospitality
- Retail
- Professional Services
- Other
Work experience· 6 roles
Planned and executed digital and field marketing campaigns. Managed social media platforms and content strategy. Captured and edited photo/video content. Created promotional materials. Developed creative marketing ideas. Monitored advertising campaigns. Prepared marketing reports.
Handled patient inquiries and appointments. Supported international clients. Coordinated communication with medical teams.
Handled customer calls related to visa services and travel arrangements. Coordinated Umrah and Hajj group bookings. Resolved customer issues. Maintained service quality.
Education
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