Rugilė Mikalainytė

Managed billing and debt operations, led a remote team, resolved billing discrepancies, monitored overdue payments and coordinated collections. Launched and managed a major billing-system migration to automate the B2B billing process, improving billing accuracy, shortening billing cycles, and increasing operational efficiency. Defined performance goals, tracked team performance, and ensured billing compliance with company policies. Coordinated with cross-functional departments (finance, sales, customer service) to maintain seamless billing operations.

Prepared and issued accurate invoices for clients, ensuring timely billing processes. Reviewed customer contracts to verify billing details, ensuring correctness. Monitored accounts receivable, tracked overdue payments and supported collections efforts. Collaborated with finance, sales and customer service teams to streamline billing and collections operations.

Managed invoicing and client orders, ensuring timely and accurate billing. Assisted the chief accountant with administrative tasks and supported export-development initiatives. Worked cross-departmentally to improve billing and order-invoicing workflows.