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Hi, I'm Nandini Patil Wali, a Senior QA Engineer and Business Analyst with a strong focus on CRM and Banking domains. I bring 11 years of software testing experience and 3 years in business analysis, with a track record of improving test coverage and delivering CRM implementations across Banking and Customer Service Operations. I excel in risk-based testing, Agile and Waterfall methodologies, UAT coordination, and cross-functional collaboration. I enjoy turning complex requirements into robust test plans, driving data accuracy with SQL and ETL testing, and helping teams deliver high-quality software.…Hi, I'm Nandini Patil Wali, a Senior QA Engineer and Business Analyst with a strong focus on CRM and Banking domains. I bring 11 years of software testing experience and 3 years in business analysis, with a track record of improving test coverage and delivering CRM implementations across Banking and Customer Service Operations. I excel in risk-based testing, Agile and Waterfall methodologies, UAT coordination, and cross-functional collaboration. I enjoy turning complex requirements into robust test plans, driving data accuracy with SQL and ETL testing, and helping teams deliver high-quality software.

Nandini Patil Wali

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Hi, I'm Nandini Patil Wali, a Senior QA Engineer and Business Analyst with a strong focus on CRM and Banking domains. I bring 11 years of software testing experience and 3 years in business analysis, with a track record of improving test coverage and delivering CRM implementations across Banking and Customer Service Operations. I excel in risk-based testing, Agile and Waterfall methodologies, UAT coordination, and cross-functional collaboration. I enjoy turning complex requirements into robust test plans, driving data accuracy with SQL and ETL testing, and helping teams deliver high-quality software.…Hi, I'm Nandini Patil Wali, a Senior QA Engineer and Business Analyst with a strong focus on CRM and Banking domains. I bring 11 years of software testing experience and 3 years in business analysis, with a track record of improving test coverage and delivering CRM implementations across Banking and Customer Service Operations. I excel in risk-based testing, Agile and Waterfall methodologies, UAT coordination, and cross-functional collaboration. I enjoy turning complex requirements into robust test plans, driving data accuracy with SQL and ETL testing, and helping teams deliver high-quality software.

Available to hire

Hi, I’m Nandini Patil Wali, a Senior QA Engineer and Business Analyst with a strong focus on CRM and Banking domains. I bring 11 years of software testing experience and 3 years in business analysis, with a track record of improving test coverage and delivering CRM implementations across Banking and Customer Service Operations.

I excel in risk-based testing, Agile and Waterfall methodologies, UAT coordination, and cross-functional collaboration. I enjoy turning complex requirements into robust test plans, driving data accuracy with SQL and ETL testing, and helping teams deliver high-quality software.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Work Experience

Business Analyst & Senior QA at Talisma Corporation Pvt Ltd

December 1, 2021 - May 1, 2025

Gathered, analyzed, and documented business requirements for CRM modules; configured CRM modules including Chatbot, Orders, Workflow, and Social Media Integrations; facilitated UAT sessions; supported deployment; led CRM integrations with Facebook Messenger, Instagram, and LINE to enable omnichannel support and boost customer engagement; performed ETL testing and utilized SQL for data extraction and analysis.

Test Engineer at GSS Infotech Pvt Ltd

September 1, 2010 - August 1, 2013

Designed and executed test cases for web applications; performed functional, regression, and exploratory testing; improved test coverage by 25% through risk-based testing; led internal QA audits across multiple projects, enforcing testing standards and driving process improvements, with zero non-compliances in monthly cycles; supported external CMMI Level audits.

Test Engineer at Client Curve Infosystems Pvt Ltd

April 1, 2013 - September 1, 2013

Conducted system-level testing for B2B lead generation; performed functional and regression testing to ensure quality delivery.

Senior Process Executive (Testing & WebDesign) at Infosys

September 1, 2008 - March 1, 2010

Manual testing and support for UK project; contributed to web design tasks; earned client appreciation and multiple Star Performer recognitions for QA delivery and process improvements.