I am an enthusiastic and reliable customer service professional with over three years of experience helping clients in fast-paced environments, including retail, food service, and security. I am skilled in conflict resolution, clear communication, and problem-solving, and I pride myself on delivering courteous support to diverse customers even under pressure. I am eager to bring my strong interpersonal and organizational skills to a Customer Service Representative role, contributing to positive customer experiences and collaborative teamwork to improve service speed and accuracy.…

Amarpreet Kaur

I am an enthusiastic and reliable customer service professional with over three years of experience helping clients in fast-paced environments, including retail, food service, and security. I am skilled in conflict resolution, clear communication, and problem-solving, and I pride myself on delivering courteous support to diverse customers even under pressure. I am eager to bring my strong interpersonal and organizational skills to a Customer Service Representative role, contributing to positive customer experiences and collaborative teamwork to improve service speed and accuracy.…

Available to hire

I am an enthusiastic and reliable customer service professional with over three years of experience helping clients in fast-paced environments, including retail, food service, and security. I am skilled in conflict resolution, clear communication, and problem-solving, and I pride myself on delivering courteous support to diverse customers even under pressure.

I am eager to bring my strong interpersonal and organizational skills to a Customer Service Representative role, contributing to positive customer experiences and collaborative teamwork to improve service speed and accuracy.

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Work Experience

Customer Service Representative at Tim Hortons
January 1, 2021 - August 1, 2022
Delivered fast, friendly, and accurate service in a high-volume environment. Handled payments, processed orders, and resolved customer concerns with professionalism. Maintained a clean, welcoming environment to ensure positive guest experiences. Collaborated with team members to improve service speed and accuracy.
Security Guard at ASG Security Limited
October 1, 2022 - Present
Assisted visitors and residents with inquiries and directions, ensuring a welcoming environment. De-escalated conflicts and resolved issues calmly and effectively. Communicated with diverse individuals, maintaining professionalism in stressful situations. Documented incidents and coordinated with emergency services when required.

Education

Diploma at St. Clair College @ Ace Acumen Academy
January 1, 2020 - January 1, 2021

Qualifications

CPR & First Aid Certified
January 11, 2030 - December 2, 2025
Security Guard License – Ontario Ministry of Community Safety
January 11, 2030 - December 2, 2025

Industry Experience

Retail, Travel & Hospitality, Professional Services, Other