Hi, I’m Natalia Garcia, a bilingual cabin crew professional with extensive experience delivering VIP client services and coordinating international logistics across Europe. I excel in fast-paced environments, building trust with clients and teams, and turning challenging situations into smooth, positive experiences. I am currently expanding my skill set with AI and automation training to blend hospitality excellence with digital solutions. I’m passionate about proactive communication, cross-cultural collaboration, and maintaining calm, customer-centric service under pressure. I enjoy mentoring colleagues, optimizing processes, and driving customer satisfaction across diverse settings, from airline cabins to front-desk operations.

Natalia Garcia

Hi, I’m Natalia Garcia, a bilingual cabin crew professional with extensive experience delivering VIP client services and coordinating international logistics across Europe. I excel in fast-paced environments, building trust with clients and teams, and turning challenging situations into smooth, positive experiences. I am currently expanding my skill set with AI and automation training to blend hospitality excellence with digital solutions. I’m passionate about proactive communication, cross-cultural collaboration, and maintaining calm, customer-centric service under pressure. I enjoy mentoring colleagues, optimizing processes, and driving customer satisfaction across diverse settings, from airline cabins to front-desk operations.

Available to hire

Hi, I’m Natalia Garcia, a bilingual cabin crew professional with extensive experience delivering VIP client services and coordinating international logistics across Europe. I excel in fast-paced environments, building trust with clients and teams, and turning challenging situations into smooth, positive experiences. I am currently expanding my skill set with AI and automation training to blend hospitality excellence with digital solutions.

I’m passionate about proactive communication, cross-cultural collaboration, and maintaining calm, customer-centric service under pressure. I enjoy mentoring colleagues, optimizing processes, and driving customer satisfaction across diverse settings, from airline cabins to front-desk operations.

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Skills

Experience Level

Expert

Language

Spanish; Castilian
Fluent
English
Fluent
French
Beginner

Work Experience

Front Desk at United Aviation Services
July 1, 2025 - Present
Coordinate VIP client services and international logistics; provide real-time assistance to high-value clients and partners; ensure top-tier service.
Cabin Crew at Klasjet Airlines
September 1, 2023 - July 1, 2025
Delivered cabin service to VIP and executive clients; managed complex situations with empathy and calm; supported sales initiatives and maintained customer loyalty.
Cabin Crew at Vueling Airlines / Ryanair
March 1, 2022 - May 1, 2023
Ensured excellent service for international passengers; handled complaints and resolved incidents quickly; consistently exceeded onboard sales and satisfaction goals.

Education

Certificate in Generative AI & Business Automation at European University
March 1, 2025 - September 1, 2025
Google Digital Marketing & E-Commerce Professional Certificate at Google
January 1, 2025 - April 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services

Skills

Experience Level

Expert

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