Natasha Rybolov Richmond

Senior Software QA Analyst at PayByPhone Technologies Inc.

Designed and executed manual and automated test suites for web and mobile platforms (iOS, Android, Flutter), using emulators (Android Studio, LambdaTest) and real devices, increasing test coverage and reducing escaped defects. Validated API integrations between external vendors and internal services (OAuth, token refresh, error handling), ensuring reliable data exchange across distributed systems. Collaborated with developers and product managers to ensure pre-deployment validation and smooth releases across environments. Monitored Amplitude and DataDog dashboards for production anomalies. Reviewed UI/UX in Figma, ensuring visual consistency. Participated in 24/7 on-call rotation, analyzing real-time alerts and coordinating cross-team responses to maintain uptime SLAs. Owned end-to-end resolution of intake requests, including code repository updates, functional testing, and coordinated deployments across staging and production environments.

QA Engineer at Verrus Mobile Technologies

Created and executed test plans for a new IVR-based parking payments system; performed functional, usability, and regression testing; improved IVR accuracy and ensured reliable call routing.

QA Tester at Easy-QA Ltd.

Designed, executed, and maintained functional test cases for web-based medical software; performed comprehensive regression, compatibility, and usability testing; reviewed end-user documentation for accuracy.