Available to hire
Hi, I’m Ablanya Alice—a detail‑oriented QA Engineer who loves turning complex problems into reliable software. I combine hands-on manual testing with strong automation skills to ensure robust, end-to-end coverage across web and mobile apps. I’m passionate about exploratory testing, API testing, and collaborating with cross-functional teams to design effective test plans and drive quality from planning through release.
Outside of work, I value clear communication and continuous learning, and I enjoy building scalable automation frameworks and contributing to a culture of quality in fast‑paced Agile environments.
Skills
Experience Level
Language
English
Fluent
Work Experience
QA Engineer at KOBO360
December 1, 2020 - February 28, 2023Performed functional, regression, and exploratory testing across web, mobile, and real-time transport tracking systems. Designed and maintained automation frameworks using Selenium, Playwright, and Cypress to streamline testing workflows and reduce regression time. Conducted API testing for booking systems, GPS tracking data, payment integrations, and fleet connectivity using Postman and REST Assured. Implemented automation scripts within CI/CD pipelines using Jenkins, GitHub Actions, and GitLab for continuous deployment. Collaborated with cross-functional teams to troubleshoot issues and improve system performance; contributed to test planning, risk analysis, and agile ceremonies. Created detailed test documentation including test plans, scripts, and reports.
QA Engineer (Volunteer) at BLUMEFY
June 1, 2023 - PresentManual testing of software applications to identify defects and document bugs and user queries using Azure DevOps. Develop and execute test scripts based on project User Stories, Acceptance Criteria, and specifications. Identify and document software defects and perform retesting to ensure resolution. Collaborated with cross-functional teams including developers, business analysts, and project managers to ensure timely issue resolution. Utilized SQL to query databases, investigate bugs, and validate test cases, delivering results within tight timelines. Performed regression testing to ensure changes do not negatively impact existing functionality. Created and maintained test documentation including test plans, test scripts, and test reports. Designed and maintained automation frameworks using Selenium and Playwright, Java to streamline testing workflows and reduce regression time.
Customer Support Representative (Call Agent) at FIRSTSOURCE
November 1, 2023 - PresentHandled high-volume inbound and outbound calls, providing professional support to customers with inquiries, complaints, and service requests. Logged call details, updated customer accounts, and followed up on issues to ensure timely resolution. Identified customer needs quickly and offered appropriate solutions or escalated complex issues to senior teams. Managed call queues efficiently while meeting performance metrics such as call handling time, customer satisfaction scores, and first-call resolution. Assisted customers with troubleshooting, account issues, billing queries, and product information.
Software Tester at KOBO360
March 1, 2020 - May 31, 2023Responsible for complete QA life cycle including test analysis, planning, execution, traceability, and reporting to ensure high-quality software. Participated fully in Agile events including sprint planning, daily stand-ups, sprint execution, and retrospectives. Analyzed incoming requirements to define accurate test scope for all product changes. Performed functional and non-functional testing, including manual and automated test execution, for web platforms and native iOS/Android applications. Worked closely with developers to clarify requirements, identify defects early, and maintain quality throughout the SDLC. Executed regression, smoke, and exploratory test cycles for web applications and mobile applications on iOS and Android devices. Logged and tracked defects using JIRA, collaborating with developers to verify fixes. Participated in sprint ceremonies including stand-ups, planning, reviews, and retrospectives. Performed basic API testing using Postman and executed SQL queries to
QA Specialist at SONNEX LTD (Plastic Manufacturing Company)
December 1, 2019 - December 31, 2021Inspected raw materials, in-process goods, and finished products to ensure consistency and safety. Monitored production processes to maintain quality parameters across formulation, packaging, and labeling stages. Created and maintained SOPs, QA documentation, and batch records for audit and traceability. Investigated non-conformities and implemented corrective and preventive actions (CAPA).
QA Specialist at SONNX LTD (Plastic Manufacturing Company)
December 1, 2019 - December 31, 2021Inspected raw materials, in-process goods, and finished products to ensure consistency and safety; monitored production processes to maintain quality across formulation, packaging, labeling; created and maintained SOPs, QA documentation, and batch records for audit and traceability; investigated non-conformities and implemented corrective and preventive actions (CAPA).
Education
Bachelor of Science in Biochemistry at Federal University of Agriculture, Nigeria
May 2, 2013 - September 2, 2017Bachelor's degree in Biochemistry at Federal University of Agriculture, Nigeria
January 11, 2030 - December 14, 2025Bachelor's degree in Biochemistry at Federal University of Agriculture, Nigeria
January 11, 2030 - December 14, 2025Bachelor's degree in Biochemistry at Federal University of Agriculture, Nigeria
May 1, 2013 - September 1, 2017Bachelor's degree in Biochemistry at Federal University of Agriculture, Nigeria
May 1, 2013 - September 1, 2017Qualifications
ISTQB Foundation Level (CTFL)
November 1, 2025 - December 3, 2025ASTQB Certified Tester - Foundation Level
November 1, 2025 - December 3, 2025ISTQB Foundation Level (ASTQB)
November 1, 2025 - December 14, 2025ISTQB Foundation level (ASTQB)
November 1, 2025 - December 14, 2025ISTQB Foundation Level (CTFL)
November 1, 2025 - December 31, 2025ISTQB Certified Tester - Foundation Level (CTFL)
November 1, 2025 - December 31, 2025Industry Experience
Software & Internet, Transportation & Logistics, Professional Services, Computers & Electronics, Other, Media & Entertainment
Skills
Experience Level
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