Andrew Munsey

Directed multi-unit operations, expanded services to include a contactless market and pop-up vendors, and engaged a high-profile Boston Financial District location. Strategically reduced client subsidy by optimizing operations and labor, leveraging a lean two-person team while supporting additional units. Assumed catering responsibilities for a separate unit with four cost centers, integrating services and maximizing resource efficiency. Cross-trained kitchen staff including chefs to streamline operations and reduce dependency on external resources, taking leadership for all functions beyond culinary execution. Led multi-unit operations to ensure financial performance, service excellence, and adherence to client expectations.

Coordinated setup, execution, and breakdown of seasonal events, managed ticketing staff, security, and guests. Directed logistics for large-scale events including running pipe and drape, setting up lighting and power systems, operating generators, and troubleshooting on-site challenges. Collaborated with vendors to ensure seamless event execution, overseeing critical components like temporary road installations and LOR communications.

Planned, billed, and executed corporate client meal subsidy programs, pop-ups, and special events. Managed and grew major client accounts, cultivating micro-markets, corporate cafe terrace programs, and snack & beverage subsidy initiatives across multiple sites. Negotiated with distributors and vendors, managing P&L statements, invoices, and proposals to drive operational success.