Available to hire
To enhance my career in a prospering environment by committing to deliver consistently individually as well as a team and to utilize my abilities to the maximum for achieving a high position and a better future.
Currently on a career break since April 2022 to focus on family care; I am ready to resume my career and start contributing again. During this time I have developed life skills such as cooking, gardening, and yoga to stay fit and adaptable.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Advanced
Panjabi, Punjabi
Advanced
Work Experience
Career Break
April 1, 2022 - PresentCurrently on a career break since April 2022 to focus on family care; planning to resume career; learned life skills such as cooking, gardening, and yoga to stay fit and adaptable.
UAT Tester at HSBC
August 1, 2020 - April 1, 2022Reviewed epics and stories for releases, understood local and global regulatory requirements; planned test scenarios, prepared test scripts, and uploaded them into Jira; met SLA for testing; performed application testing as a UAT tester; provided go/no-go for configuration changes; tracked ongoing projects; presented team stats in sprint planning calls; created tickets and release documents; prepared MI reports and forwarded to Business (CMB and WPB LOB).
Customer Due Diligence Analyst at HSBC
June 1, 2018 - August 1, 2020Supported Australia RBWM and CMB LOB teams to identify and manage financial crime risks; experienced in KYC processes, AML systems and software; worked on FR, Trigger reviews for low/medium risk customers, HNWIs, CNPs, trust accounts, SMFs; performed CDD & EDD screenings; knowledge of NNS, RDC and AML guidelines; trained new joiners; managed staff reviews and special access; fraud & prevention insights: historical transaction data analysis.
Returns Specialist at Flipkart Internet Pvt Ltd
January 1, 2015 - March 1, 2017Joined Flipkart as a returns specialist and gradually moved to laptop and seller support teams; audited live calls and provided feedback to new joiners; hands-on experience with statistical data collection and quality administration.
Technical Support Executive at Infinite Computer Solutions Ltd.
July 1, 2014 - November 1, 2014Router process (Sales & Troubleshooting); remote support for US, UK, Australia clients; router configuration and related troubleshooting.
Education
10th Standard at KV Badmal, Bolangir, Odisha
January 11, 2030 - January 1, 200712th Standard at KV Hamirpur, HP
January 11, 2030 - January 1, 2009B.E (ECE) at VTU Belgaum
January 11, 2030 - January 1, 2013Qualifications
Industry Experience
Software & Internet, Professional Services, Financial Services
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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