Available to hire
Hi, I’m Alisha Raj. I’m a detail-oriented communicator with a strong background in writing, documentation, research, and cross-functional collaboration. I have a track record of producing clear, structured content and supporting operational workflows across hospitality, education, and client services.
I excel at translating complex information into user-friendly formats, maintaining accuracy, and ensuring messaging consistency. I’m adept at working independently in fast-paced remote and on-site environments, coordinating tasks, and contributing to promotional and guest-engagement efforts.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
Work Experience
F&B Service Staff at Munich Marriott Hotel CityWest, Assoluto Restaurant
September 1, 2024 - PresentCoordinated daily service operations and maintained organized documentation orders and inventory. Supported internal communications and promotional activities for guest engagement. Assisted management with social media content ideas. Monitored supplies and communicated effectively across departments to solve issues promptly.
F&B Service Staff at Symposium Cafe, Ontario, Canada
July 1, 2023 - November 30, 2023Ensured consistency in outputs by following detailed operational guidelines and standards. Supported administrative processes and monitored data accuracy in reports. Applied attention to detail in evaluating product quality and presentation to provide recommendations.
Travel Desk Agent at Santa Monica Study Abroad, Kerala, India
January 1, 2020 - May 31, 2021Coordinated accommodation, transportation, tour activities and handling concerns, conflicts, cancellations, refunds, and travel issues. Wrote emails, instructions and travel briefs to support customer understanding and decision-making. Produced structured communications such as itineraries, updates and guidance notes.
CUSTOMER RELATIONSHIP EXECUTIVE at Seasonz India Holidays, Kerala, India
May 1, 2018 - May 31, 2019Created and edited digital brochures, website descriptions and campaign copies. Maintained organized records, ensuring consistency and compliance with company standards. Conducted market research and developed reports demonstrating analytical and evaluative skills.
Education
GLOBALHOSPITALITY MANAGEMENT at Conestoga College
September 1, 2022 - April 30, 2023GLOBALBUSINESSMANAGEMENT at Conestoga College
September 1, 2021 - April 30, 2022MASTEROFBUSINESSADMINISTRATION at Kerala Institute of Tourism and Travel Studies
May 1, 2018 - April 30, 2020BACHELOR OF ARTS IN ENGLISH at St. Abert ’s College, India
May 1, 2016 - May 31, 2018Qualifications
Industry Experience
Education, Travel & Hospitality, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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