Team Lead (PM-05), online content, Canada Greener Homes Initiative at Natural Resources Canada (NRCan)

Manage digital communications projects, lead teams and coordinate the development of web content for publishing on the department’s website for four energy efficiency programs, apply Government of Canada policies and standards to digital content, maintain 100+ webpages, write/edit content, perform quality control, and mentor employees. Coordinate information updates with internal and external subject matter experts and oversee milestones and deliverables. Develop plans, assign tasks, brief senior managers, and advise on strategy.

Program Manager (PM-04), Office of Energy Efficiency, Buildings and Industry Division at Natural Resources Canada (NRCan)

Acted for manager and collaborated on delivery of energy efficiency programs for buildings and industry; led social media and marketing; contributed to RFP evaluation and content strategy; produced webinars, video testimonials, technical guides, and newsletters; led design refresh of division newsletters and organized staff development events.

Marketing Coordinator (Acting IS-04) at Canada School of Public Service

Implemented marketing strategies to renew products and expand outreach to public servants; streamlined business processes; coordinated learning event postings; drafted descriptions and managed approvals; liaised with graphic artist for banners; coordinated web postings and promotions across Canada.

Information Management Awareness and Communications (Acting AS-04) at Global Affairs Canada

Developed engagement materials and training tools for GCdocs pilot project; led stakeholder communications to promote information management initiatives; mentored staff and delivered presentations to senior management.

Marketing Officer (CO-01, Assignment) at The Canadian Trade Commissioner Service (TCS) / Global Affairs Canada

Increased Twitter followers by 5,000 within one year; led a live online Tweet Chat; produced new banners for international trade shows; revamped brochure; managed social media and coaching of staff; coordinated content for exhibits abroad.

Marketing and Communications Officer, IM Planning, Policies, & Awareness (AS-04) at Department of Foreign Affairs, Trade and Development

Wrote communications for department-wide distribution; led marketing campaigns for information management initiatives; built partnerships with other departments; prepared tools and training materials; supported IM planning and awareness.

Acting Supervisor (AS-04), Information Sources at Department of Foreign Affairs and International Trade

Supervised a team of 11; developed processes and policies; coordinated hiring of summer students; managed workload and performance metrics.

Continuous Improvement Officer, Information Management at Department of Foreign Affairs and International Trade

Led information management improvements; evaluated file organizing software; trained staff; contributed to an IM information network; produced dashboards and performance measurements.