I am an IT professional with a zeal to gather knowledge through non-stop trial and error! I am passionate about new and upcoming technologies and innovative thinking. When it comes to serious business, I am both a hard and a smart worker. I look forward to one principle in life: Whatever you do, just do it well, because you never know what surprise, the future might hold for you anytime.

Saptarishi Basu

I am an IT professional with a zeal to gather knowledge through non-stop trial and error! I am passionate about new and upcoming technologies and innovative thinking. When it comes to serious business, I am both a hard and a smart worker. I look forward to one principle in life: Whatever you do, just do it well, because you never know what surprise, the future might hold for you anytime.

Available to hire

I am an IT professional with a zeal to gather knowledge through non-stop trial and error! I am passionate about new and upcoming technologies and innovative thinking.

When it comes to serious business, I am both a hard and a smart worker. I look forward to one principle in life: Whatever you do, just do it well, because you never know what surprise, the future might hold for you anytime.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Bengali
Fluent
English
Fluent
Hindi
Intermediate
Spanish; Castilian
Beginner

Work Experience

Information Technology Executive at Premier Leasing and Finance Limited
November 1, 2019 - December 1, 2020
Maintained the organisation's Cisco Servers and catered to various desktop-related issues of the company's IT Infrastructure.
Sr. Process Executive (BT – Retail) (B2C Campaign) at Infosys BPM
April 1, 2018 - August 1, 2018
Catered to UK-based telecom giant British Telecom's customers' queries regarding order status, billing, telephone number portability etc.
Service Desk Analyst — L1 (Captive, B2B Campaign) at HSBC
September 1, 2016 - January 1, 2018
Access management of various applications internal to HSBC for its global employees. It was a B2B campaign
Celebrity & Executive in Technology Function (L1 IT — Infrastructure support) at Utsav Fashion
September 1, 2014 - February 1, 2016
Managing the company's internal IT infrastructure which includes LAN troubleshooting, desktop support and Email client configuration/support.
Practitioner – Technical Services-Operations (L1 inbound international Support) at IBM Global Process Services
January 1, 2012 - November 1, 2012
Different desktop and laptop troubleshooting, Outlook troubleshooting, VOIP troubleshooting and printer troubleshooting through remote assistance to US-based telecom giant AT&T's customers. It is a B2B voice US campaign.

Education

Bachelor's degree in Computer Science at Sikkim Manipal Institute of Technology - SMU
January 1, 2007 - December 1, 2010
Higher Secondary Education at St. Joseph & Mary's School
January 1, 2003 - December 1, 2005
Secondary School at St. Joseph & Mary's School
January 1, 2001 - December 1, 2003
at Sikkim Manipal Institute of Technology - SMU
January 1, 2007 - December 1, 2010
at St. Joseph & Mary's School
January 1, 2001 - December 31, 2003
at St. Joseph & Mary's School
January 1, 2003 - December 31, 2005

Qualifications

Diploma in Photography
January 1, 2024 - December 6, 2025
Developing Your Musicianship (Berklee Online)
January 1, 2024 - December 6, 2025
The Art of Vocal Production (Berklee Online)
January 1, 2024 - December 6, 2025
Jetking Certified Hardware and Networking Engineer
December 1, 2020 - December 6, 2025
Python Programmer Certification (Jetking)
June 1, 2020 - December 6, 2025
Electronic Music Production Specialization (Berklee)
October 1, 2024 - December 6, 2025
Cybersecurity for Everyone
November 1, 2024 - December 6, 2025
Ethical Hacking Fundamentals
January 1, 2024 - December 6, 2025
English Communication for Tech Professionals (ASU)
January 1, 2025 - December 6, 2025
English Communication for Tech Professionals (ASU & English4IT)
January 1, 2025 - December 6, 2025
Security Operations Centre (Cisco Training & Certifications)
January 1, 2024 - December 6, 2025
System and Network Security (LearnKurs)
January 1, 2025 - December 6, 2025
Introduction to AI for Cybersecurity (Johns Hopkins University)
January 1, 2025 - December 6, 2025
Building your career as a professional singer (Berklee)
January 1, 2025 - December 6, 2025
Music Business Specialization (Berklee Online)
January 1, 2025 - December 6, 2025
Diploma in Photography
May 1, 2024 - March 28, 2026
Developing Your Musicianship
June 1, 2024 - March 28, 2026
The Art of Vocal Production
May 1, 2024 - March 28, 2026
Jetking Certified Hardware and Networking Engineer
December 1, 2020 - March 28, 2026
Jetking Certified Python Programmer
June 1, 2020 - March 28, 2026
Electronic Music Performance Techniques
September 1, 2024 - March 28, 2026
Electronic Music Production Specialization
October 1, 2024 - March 28, 2026
Cybersecurity for Everyone
November 1, 2024 - March 28, 2026
Ethical Hacking Fundamentals
November 1, 2024 - March 28, 2026
English Communication for Tech Professionals
January 1, 2025 - March 28, 2026
Security Operations Centre
November 1, 2024 - March 28, 2026
System and Network Security
February 1, 2025 - March 28, 2026
Introduction to AI for Cybersecurity
February 1, 2025 - March 28, 2026
Building Your Career as a Professional Singer
March 1, 2025 - March 28, 2026

Industry Experience

Software & Internet, Professional Services, Telecommunications, Financial Services, Education

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Hire a Musician

We have the best musician experts on Twine. Hire a musician in Kolkata today.