Hi, I’m Mercedes Carter-Cone. I’m a versatile, results-driven copywriter and communications specialist with 15 years of experience crafting persuasive content for national and international clients across health and wellness, government, law, higher education, marketing, e-commerce, and nonprofit development. I translate complex ideas into clear, engaging messages backed by market research and data analysis. I’m a collaborative storyteller who builds strong relationships with clients, teams, and senior stakeholders, and I’m passionate about mission-driven work. I use digital marketing trends, content strategy, and brand voice development to drive growth while making a meaningful impact. I thrive in fast-paced environments and enjoy turning insights into compelling narratives that resonate with diverse audiences. I value accuracy, compliance, and a strategic mindset, and I’m committed to delivering high-quality content that supports organizational goals and community impact.

Mercedes Carter-Cone, MA

Hi, I’m Mercedes Carter-Cone. I’m a versatile, results-driven copywriter and communications specialist with 15 years of experience crafting persuasive content for national and international clients across health and wellness, government, law, higher education, marketing, e-commerce, and nonprofit development. I translate complex ideas into clear, engaging messages backed by market research and data analysis. I’m a collaborative storyteller who builds strong relationships with clients, teams, and senior stakeholders, and I’m passionate about mission-driven work. I use digital marketing trends, content strategy, and brand voice development to drive growth while making a meaningful impact. I thrive in fast-paced environments and enjoy turning insights into compelling narratives that resonate with diverse audiences. I value accuracy, compliance, and a strategic mindset, and I’m committed to delivering high-quality content that supports organizational goals and community impact.

Available to hire

Hi, I’m Mercedes Carter-Cone. I’m a versatile, results-driven copywriter and communications specialist with 15 years of experience crafting persuasive content for national and international clients across health and wellness, government, law, higher education, marketing, e-commerce, and nonprofit development. I translate complex ideas into clear, engaging messages backed by market research and data analysis. I’m a collaborative storyteller who builds strong relationships with clients, teams, and senior stakeholders, and I’m passionate about mission-driven work. I use digital marketing trends, content strategy, and brand voice development to drive growth while making a meaningful impact.

I thrive in fast-paced environments and enjoy turning insights into compelling narratives that resonate with diverse audiences. I value accuracy, compliance, and a strategic mindset, and I’m committed to delivering high-quality content that supports organizational goals and community impact.

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Language

English
Fluent
Spanish; Castilian
Beginner
Japanese
Intermediate

Work Experience

Senior Content Writer at Pepper Content
March 1, 2020 - August 1, 2025
Recruited to work on a high-demand project with a reputable life-insurance client; collaborated with teams in India to develop 1.2K-word articles on Senior Life Solutions for Mutual of Omaha, ensuring compliance with brand, audience personas, and SEO guidelines; produced long-form articles and infographics backed by market research.
Insurance Producer at Independent Agent
May 1, 2020 - December 1, 2024
Licensed health and accident insurance agent for Missouri; served as primary area sales representative for Globe Life (Family Heritage Division); conducted 30 walk-in introductions and presentations weekly; secured annual policies with multiple businesses.
Campaign Specialist at Flypaper Digital Marketing
October 1, 2023 - December 1, 2023
Conducted monthly in-person meetings with 30+ client accounts; pulled and reviewed reports to track growth; created social media posts/ads; conducted SEO keyword research; tracked communications with HubSpot.
Staff Writer (Freelance) at Adogy
September 1, 2019 - December 31, 2023
Collaborated with a Senior Editor to develop 1.2K+ word articles for Forbes, Calender.com, Entrepreneur, Under30CEO, ReadWrite, and Fortune 500 clients; reviewed peer-reviewed research and integrated SEO to drive brand engagement and trust.
Resume Writer at Randstad
February 1, 2023 - July 31, 2023
Professional resume writer for RiseSmart; created ATS-friendly resumes and cover letters; managed projects and client communications via Gmail and Torch dashboard; scheduled consultations.
Career Transition Specialist (Freelance) at VelvetJobs
January 1, 2021 - January 31, 2023
Assisted recently laid-off employees in finding new opportunities in the U.S. job market; provided ATS-optimized resumes, cover letters, and LinkedIn within 7–10 days; maintained ongoing client communication.
PPR Writer (Contract) at Gr0
December 1, 2021 - December 1, 2022
Wrote for a fast-paced, award-winning digital marketing agency; sourced and crafted journalistic queries for outreach; conducted research across fashion, cosmetics, education, consumer goods, and biotechnology; tracked responses using Monday.com and Notion.
Content Marketing Writer (Freelance) at Militzer Consulting & Copywriting
May 1, 2016 - December 31, 2022
Contributed monthly blog articles focused on research, SEO, content development, and editing across diverse industries including chiropractic, legal, accounting, and more.
Resumé Writer (Freelance) at Talent, Inc.
May 1, 2018 - December 31, 2021
Interviewed clients to develop career branding; produced ATS-friendly resumes, CVs, cover letters, LinkedIn profiles, and other professional documents for a global client base.
Digital Marketing Specialist / Receptionist at Connective Health Massage Therapy
July 1, 2019 - December 31, 2019
Managed daily client flow; supervised social media presence; increased engagement by 200% through content; implemented paid social campaigns and enhanced brand visibility.
SOS Temporary Assistant at University of Missouri
September 1, 2018 - July 31, 2019
Supported distribution center operations; processed orders, pricing, and inventory; assisted with training and communications.

Education

Master of Science in Marketing at Southern New Hampshire University
January 11, 2030 - December 1, 2026
Master of Arts in Communications at Southern New Hampshire University
January 11, 2030 - October 1, 2021
Bachelor of Science in Political Science, Minor in Technical Writing at Missouri State University / Drury University
January 11, 2030 - December 1, 2017

Qualifications

Modern Journalism Certification
December 1, 2025 - December 6, 2025
SEO Certification
November 1, 2024 - December 6, 2025
IAPWE Certified Writer & Editor
June 1, 2023 - December 6, 2025

Industry Experience

Media & Entertainment, Professional Services, Education, Healthcare, Software & Internet, Non-Profit Organization