TJ

Tafarah James

Available to hire

Hello! I’m Tafarah James, a dedicated and hardworking Sheridan College graduate with hands-on experience in customer service, retail operations, and event coordination.

About

Hello! I’m Tafarah James, a dedicated and hardworking Sheridan College graduate with hands-on experience in customer service, retail operations, and event coordination. I excel at time management, adaptability, and teamwork, and I’m passionate about delivering excellent customer service and ensuring a positive experience for every client.

In every role, I bring strong problem-solving, communication, and organizational skills, and I thrive in dynamic environments. I’m eager to contribute to a team that values creativity, reliability, and a friendly approach to supporting customers and colleagues.

  • 5 years' experience
  • Joined December 2025

Industry experience

  • Retail
  • Education
  • Professional Services
  • Travel & Hospitality
  • Media & Entertainment
  • Non-Profit Organization
  • Consumer Goods

Work experience· 9 roles

Retail Associate · MarshallsAug 2022 – Dec 2023 · 1 yr 5 mos

Organize and color-code clothing to maintain an appealing and well-organized sales floor. Operate cash register and process customer transactions with accuracy. Assist customers with fitting room needs and provide personalized service. Handle returns and exchanges, ensuring a smooth and positive customer experience.

Customer Service Associate · FortinosJul 2022 – Dec 2023 · 1 yr 6 mos

Provide exceptional customer service by assisting with product selection and addressing customer inquiries. Prepare catering orders, ensuring timely and accurate preparation. Prepare and organize salads and other food items, ensuring proper placement in designated spots. Operate the cash register and handle financial transactions efficiently and accurately.

Sales Associate · Fair WeatherMar 2019 – Nov 2020 · 1 yr 9 mos

Assisted customers in selecting clothing items, offering personalized suggestions based on individual preferences. Organized and color-coded clothing to create an inviting store environment. Managed cash register, processing payments and providing accurate change.

Cook & Crew Member · Burger KingJun 2018 – Nov 2018 · 6 mos
Crew Member · Burger KingJun 2018 – Nov 2018 · 6 mos
Volunteer Chaplain · ChaplaincyOct 2015 – Sep 2017 · 2 yrs
Chaplaincy (Volunteer) · VolunteerOct 2015 – Sep 2017 · 2 yrs
Volunteer Activist Assistant · Holland Christian HomesJul 2015 – Nov 2016 · 1 yr 5 mos

Education

Journalism Certification · Sheridan College2030 – 2022
Ontario Secondary School Diploma (OSSD) · Saint Augustine Secondary School2030 – 2019
Journalism Certification · Sheridan College2022 – 2026
Ontario Secondary School Diploma (OSSD) · Saint Augustine Secondary School2019 – 2026

Certifications and awards

Journalism Certification2030 – 2022
Journalism Certification2022 – 2026

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