Available to hire
Hello! I’m Tafarah James, a dedicated and hardworking Sheridan College graduate with hands-on experience in customer service, retail operations, and event coordination. I excel at time management, adaptability, and teamwork, and I’m passionate about delivering excellent customer service and ensuring a positive experience for every client.
In every role, I bring strong problem-solving, communication, and organizational skills, and I thrive in dynamic environments. I’m eager to contribute to a team that values creativity, reliability, and a friendly approach to supporting customers and colleagues.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Service Associate at Fortinos
July 1, 2022 - December 1, 2023Provide exceptional customer service by assisting with product selection and addressing customer inquiries. Prepare catering orders, ensuring timely and accurate preparation. Prepare and organize salads and other food items, ensuring proper placement in designated spots. Operate the cash register and handle financial transactions efficiently and accurately.
Retail Associate at Marshalls
August 1, 2022 - December 1, 2023Organize and color-code clothing to maintain an appealing and well-organized sales floor. Operate cash register and process customer transactions with accuracy. Assist customers with fitting room needs and provide personalized service. Handle returns and exchanges, ensuring a smooth and positive customer experience.
Sales Associate at Fair Weather
March 1, 2019 - November 1, 2020Assisted customers in selecting clothing items, offering personalized suggestions based on individual preferences. Organized and color-coded clothing to create an inviting store environment. Managed cash register, processing payments and providing accurate change.
Crew Member at Burger King
June 1, 2018 - November 1, 2018Prepared food items including burgers in a timely manner while ensuring consistency and quality. Managed dining room and drive-thru orders, ensuring fast and accurate service. Operated broiler and other kitchen equipment while adhering to health and safety standards. Assisted with meal prep for breakfast, lunch, and dinner. Maintained cleanliness in dining, bathroom, and kitchen areas to ensure a safe and hygienic environment.
Chaplaincy (Volunteer) at Volunteer
October 1, 2015 - September 1, 2017Promoted student participation in campus activities by setting up compelling advertising and messages. Actively contributed to planning and execution of charity events, working with a team to ensure success. Played a key role in preparing event advertising, promotion, and venue setup.
Activist Assistant (Volunteer) at Holland Christian Homes
July 1, 2015 - November 1, 2016Coordinated daily dining experiences and engaged with residents to foster positive and confident participation in activities. Attended to the needs of elderly residents, ensuring a high level of care and trusted services. Maintained cleanliness and safety within the facility, ensuring a hygienic environment for all patrons.
Cook & Crew Member at Burger King
June 1, 2018 - November 30, 2018Prepared food items, including burgers, in a timely manner while ensuring consistency and quality. Managed dining room and drive-thru orders, ensuring fast and accurate service. Operated broiler and other kitchen equipment while adhering to health and safety standards. Assisted with meal prep for breakfast, lunch, and dinner services. Maintained cleanliness in dining, bathroom, and kitchen areas to ensure a safe and hygienic environment.
Volunteer Chaplain at Chaplaincy
October 1, 2015 - September 30, 2017Promoted student participation in campus activities by setting up compelling advertising and messages. Actively contributed to planning and execution of charity events, working with a team to ensure success. Played a key role in preparing event advertising, promotion, and venue setup.
Volunteer Activist Assistant at Holland Christian Homes
July 1, 2015 - November 30, 2016Coordinated daily dining experiences and engaged with residents to foster positive and confident participation in activities. Attended to the needs of elderly residents, ensuring a high level of care and trust in service provided. Maintained cleanliness and safety within the facility, ensuring a hygienic environment for all patrons.
Education
Journalism Certification at Sheridan College
January 11, 2030 - January 1, 2022Ontario Secondary School Diploma (OSSD) at Saint Augustine Secondary School
January 11, 2030 - January 1, 2019Journalism Certification at Sheridan College
January 1, 2022 - March 18, 2026Ontario Secondary School Diploma (OSSD) at Saint Augustine Secondary School
January 1, 2019 - March 18, 2026Qualifications
Journalism Certification
January 11, 2030 - January 1, 2022Journalism Certification
January 1, 2022 - March 18, 2026Industry Experience
Retail, Education, Professional Services, Travel & Hospitality, Media & Entertainment, Non-Profit Organization, Consumer Goods
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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