I'm Igor Santos, a hardworking and innovative professional with a strong background in graphic design, branding, and digital marketing. I'm passionate about creating visually compelling designs that tell stories and drive engagement. I'm fluent in Portuguese, Spanish, and English, with a proven ability to adapt to diverse markets and audiences.…

Igor Santos

I'm Igor Santos, a hardworking and innovative professional with a strong background in graphic design, branding, and digital marketing. I'm passionate about creating visually compelling designs that tell stories and drive engagement. I'm fluent in Portuguese, Spanish, and English, with a proven ability to adapt to diverse markets and audiences.…

Available to hire

I’m Igor Santos, a hardworking and innovative professional with a strong background in graphic design, branding, and digital marketing.

I’m passionate about creating visually compelling designs that tell stories and drive engagement. I’m fluent in Portuguese, Spanish, and English, with a proven ability to adapt to diverse markets and audiences.

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Language

Portuguese
Fluent
Spanish; Castilian
Fluent
English
Fluent

Work Experience

Call Center Operator at Teleperformance
January 1, 2014 - January 1, 2018
Provided customer service and resolved credit card-related issues. Developed persuasion and negotiation skills to improve customer retention.
Marketing Supervisor at Luocos Por Coxinha Marketing
January 1, 2019 - January 1, 2021
Developed social media and Google Ads campaigns, boosting customer conversion rates. Created innovative strategies to enhance brand positioning and increase sales. Designed marketing materials and packaging to strengthen brand identity.
Manager & Creative Designer at BUCADO MIDIA
January 1, 2021 - December 31, 2022
Led a team to develop marketing campaigns and analyze performance metrics (KPIs). Created visual strategies to increase engagement and client conversion rates. Managed client relationships to plan campaigns and adjust sales strategies.
Owner/Creative Designer at ÁGUA VIVA GRAPHIC DESIGN
January 1, 2021 - Present
Negotiated and closed contracts with clients for marketing and advertising campaigns. Developed marketing strategies and promotional materials to enhance brand visibility. Direct communication with clients to understand needs and provide customized solutions.
Security Monitoring Operator at SDI Monitoring
February 1, 2024 - December 1, 2024
Monitored security systems and coordinated emergency responses with precision. Communicated critical information clearly, preventing incident escalations. Ranked among the top 3 responders for three consecutive months in case resolution and quality ratings.

Education

Bachelor of Advertising and Marketing at Estácio de SA
January 1, 2015 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet