OO

Omar Ocando Mederos

Available to hire

I am Omar Ocando Mederos, a digital marketing and remote support professional based in Cologne, Germany.

About

I am Omar Ocando Mederos, a digital marketing and remote support professional based in Cologne, Germany. I specialize in content creation, social media management, basic marketing analytics, and delivering excellent customer service.

I design educational content, build online communities, and help teams work efficiently with remote tools. I am a fast learner, proactive, organized, and tech-savvy, available for full-time, part-time, or freelance remote roles immediately.

  • 4 years' experience
  • Joined December 2025

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced
  • GermanIntermediate

Industry experience

  • Media & Entertainment
  • Education
  • Software & Internet
  • Professional Services
  • Other

Work experience

Founder & Digital Educator · CrearteMay 2023 – Sep 2025 · 2 yrs 5 mos

Designed educational content, courses, and ebooks; managed social media, content strategy, and email marketing; built and nurtured an online community for music education.

Customer Support & Chat AssistantJan 2022 – Jan 2023 · 1 yr 1 mo

Provided bilingual customer support (Spanish/English) via chat and email; assisted with problem resolution and user guidance; performed administrative tasks and data entry.

Community ManagerJan 2021 – Jan 2022 · 1 yr 1 mo

Managed small online communities and maintained engagement; created basic content and handled comments/messages; supported community members.

Education· 8

Master in Full Stack Development · ThePowerMBA2030 – 2025
Music Producer · School of Music Production & Business, Spain2020 – 2025
Postgraduate Degree in Audiovisual Management · Metropolitan University2002 – 2025
B.Sc. in Audio Engineering · Taller de Arte Sonoro1996 – 2025

Certifications and awards

Master in Full Stack Development2030 – 2025
Music Producer2020
Postgraduate Degree in Audiovisual Management2002
B.Sc. in Audio Engineering1996

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