Available to hire
I am a strategic Learning & Development Leader with a decade of experience designing high-impact learning solutions across US, EMEA, and APAC. I excel at translating complex systems into intuitive training that drives enterprise adoption, and I have a track record of leading Gen AI initiatives in L&D while mentoring high-performing teams to deliver scalable, data-driven learning strategies. I am passionate about enabling digital transformation through performance-oriented training programs and measuring impact through actionable insights.
I thrive in fast-paced, client-focused environments and enjoy building engaging training that aligns with business goals. I’m dedicated to mentoring teams, leveraging analytics to optimize learning outcomes, and delivering scalable programs that drive real business value across Financial, Risk, and Advisory services.
Experience Level
Work Experience
Learning Design and Delivery Manager at Kroll Global Solutions LLP
July 1, 2025 - October 1, 2025Driving learning excellence and ensuring CPE compliance through strategic design, quality standards, and innovative delivery for global advisory services. Lead the design, development, and delivery of strategic learning solutions building core capabilities across Financial and Risk Advisory service lines. Establish standards for CPE delivery, including trainer evaluation checklists, deck templates, and delivery checklists to ensure compliance across Group Internet-Based and Group Live programs. Conduct comprehensive CPE compliance reviews of internal training assets, ensuring alignment with NASBA standards, accurate credit awarding, and audit readiness. Oversee instructional design quality, visual consistency, and brand alignment across all digital and facilitator-led learning assets.
Associate Manager – L&D at EY Global Delivery Services
November 1, 2022 - April 1, 2025Designed and delivered 10+ high-impact blended learning programs across global business units — contributing to a 30% boost in learner satisfaction. Mentored a team of 6+ instructional designers, driving consistency and efficiency through standardized templates and structured review processes. Conducted QA and CPE compliance reviews on internal training assets, earning 2 GDS User Recognition Awards. Spearheaded the adoption of EYQ (Gen AI tool) within L&D and non-L&D teams, resulting in 4 Spot Awards for innovation and cross-functional enablement. Implemented feedback loops and evaluation frameworks to support continuous learning improvement and data-informed decision-making.
Principal Learning Consultant (Promoted) at o9 Solutions Inc.
September 1, 2020 - July 1, 2022Led the design and delivery of enterprise training programs for clients like Walmart, STG, T-Mobile, and GrandVision, enabling successful user adoption of the AI-driven supply chain platform. Conducted role-specific learning needs analysis by shadowing consultants and mapping user workflows. Developed software simulations (Try-Me/Test-Me) and video demonstrations using Adobe Captivate and Camtasia, reducing live trainer dependency and improving onboarding readiness. Created scalable learning assets for partners including Deloitte, IBM, Accenture, and Genpact, ensuring consistent messaging and training outcomes across partner-led implementations. Designed complete ILT and vILT curriculum assets — Facilitator Guides, Participant Guides, ILT decks, and Job Aids. Introduced a structured content development tracker and review process, improving cross-functional collaboration and reducing review turnaround times by 25%. Applied change management strategies to support client readiness durin
Senior Analyst - Instructional Design at Deloitte USI
August 1, 2019 - June 1, 2020Designed and developed customized learning solutions for internal teams in Financial Advisory and Tax services, aligning training to business priorities and compliance needs. Conducted learning needs analysis and created training scope documents, project plans, and instructional design templates. Developed eLearning courses using Articulate Storyline 3 and designed ILT/vILT materials including Facilitator Guides, Participant Guides, and Quick Reference Cards. Managed a small team of instructional designers, providing design oversight, review, and mentoring. Coordinated with external vendors to manage RFPs, define SOWs, and ensure quality deliverables aligned with Deloitte's internal branding and standards. Supported post-training feedback collection and adjustments based on stakeholder inputs to drive continuous content refinement.
Senior Instructional Designer at Purpleframe Technologies (TalentQuest)
October 1, 2017 - June 1, 2018Designed an eLearning curriculum on Lean Product Development for ABB, delivering process-aligned training to enhance manufacturing excellence initiatives. Developed mobile learning modules for GE Healthcare’s global marketing team, equipping sales reps with just-in-time product knowledge for hospital outreach. Led a team of instructional designers to create structured design documents and eLearning storyboards for Acadian Ambulance, supporting skill advancement of Emergency Medical Technicians (EMTs) transitioning into paramedic roles. Collaborated with clients to define instructional goals, align content with field needs, and meet quality expectations under tight timelines.
Senior Implementation Engineer (Instructional Design) at Sutherland Healthcare Solutions
November 1, 2016 - July 1, 2017Enabled adoption of Electronic Health Record (EHR) systems among physicians, nurses, and clinical staff through interactive workflow-based training and readiness assessments. Designed and developed adaptive eLearning simulations using Adobe Captivate, aligned to specific healthcare workflows and compliance requirements. Collaborated with client stakeholders to build and customize training curriculum based on evolving system configurations and clinical needs. Delivered cross-functional support across multiple product lines, ensuring that onboarding and go-live training were tailored to each department’s use case. Managed training operations in the LMS and LCMS — overseeing training schedules, learner enrollment, and content publishing. Introduced and supported innovative learning initiatives including iLearn and Experiential Learning, enhancing hands-on readiness among end users.
Senior Instructional Designer at Aptara New Media
May 1, 2011 - July 1, 2013Designed and developed global L&D solutions for KPMG, including detailed course outlines, instructional design documents, and eLearning storyboards to support leadership and performance training. Created a structured eLearning curriculum for PwC, enabling employees to understand country-specific tax regulations for global assignments—addressing both inbound and outbound compliance scenarios. Collaborated with SMEs and compliance teams to ensure content accuracy and legal alignment for finance professionals operating across multiple regions. Applied best practices in instructional design to deliver engaging and intuitive content using rapid authoring tools, contributing to accelerated course deployment.
Education
B.Ed at Amarnath College of Education – Pondicherry
August 1, 2013 - May 1, 2014MCA at St.Joseph's College – Tiruchirappalli
June 1, 1999 - April 1, 2002B.Sc at AVC College - Mayiladuthurai
June 1, 1996 - April 1, 1999Qualifications
Industry Experience
Healthcare, Financial Services, Education, Professional Services, Software & Internet
Experience Level
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