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I am a Quality Control Engineer with a B.Sc. in Computer Science and Information Systems. I am dedicated to ensuring software excellence through rigorous testing processes and a methodical approach to defect management. With a strong foundation in computer science, I excel in executing key testing phases, validating customer-reported issues, and supporting UAT to uphold stringent quality standards. I have experience in telecom systems and automation testing, and I aim to leverage my skills to improve product reliability and user satisfaction for an innovative organization.…I am a Quality Control Engineer with a B.Sc. in Computer Science and Information Systems. I am dedicated to ensuring software excellence through rigorous testing processes and a methodical approach to defect management. With a strong foundation in computer science, I excel in executing key testing phases, validating customer-reported issues, and supporting UAT to uphold stringent quality standards. I have experience in telecom systems and automation testing, and I aim to leverage my skills to improve product reliability and user satisfaction for an innovative organization.

Taher Elkady

QA Engineer, Game Tester, Web Developer, +3

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I am a Quality Control Engineer with a B.Sc. in Computer Science and Information Systems. I am dedicated to ensuring software excellence through rigorous testing processes and a methodical approach to defect management. With a strong foundation in computer science, I excel in executing key testing phases, validating customer-reported issues, and supporting UAT to uphold stringent quality standards. I have experience in telecom systems and automation testing, and I aim to leverage my skills to improve product reliability and user satisfaction for an innovative organization.…I am a Quality Control Engineer with a B.Sc. in Computer Science and Information Systems. I am dedicated to ensuring software excellence through rigorous testing processes and a methodical approach to defect management. With a strong foundation in computer science, I excel in executing key testing phases, validating customer-reported issues, and supporting UAT to uphold stringent quality standards. I have experience in telecom systems and automation testing, and I aim to leverage my skills to improve product reliability and user satisfaction for an innovative organization.

Available to hire

I am a Quality Control Engineer with a B.Sc. in Computer Science and Information Systems. I am dedicated to ensuring software excellence through rigorous testing processes and a methodical approach to defect management.

With a strong foundation in computer science, I excel in executing key testing phases, validating customer-reported issues, and supporting UAT to uphold stringent quality standards. I have experience in telecom systems and automation testing, and I aim to leverage my skills to improve product reliability and user satisfaction for an innovative organization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Arabic

Fluent

Work Experience

Quality Control Engineer at Etisalat UAE (Emirates Telecommunications Group Company)

April 1, 2025 - Present

Conduct functional testing to ensure CRM, billing, payment, and AI/chatbot systems operate seamlessly. Execute sanity, smoke, regression, and end-to-end testing to ensure functionality, stability, and full user workflow across all platforms. Perform API testing and validate chatbot responses for accuracy and reliability. Manage test cases and defects using Jira, Azure DevOps and IBM RQM within Agile teams for efficient project execution. Identify and report service issues to improve customer experience and system performance. Test IVR systems to verify call routing, voice recognition accuracy, vocalization clarity, and prompt functionality. Validate consistent performance and user experience across mobile, web, WhatsApp, and other digital channels.

Quality Control Engineer at Huawei

November 1, 2023 - March 1, 2025

Support the Telecom Egypt BES Project as a Quality Control Engineer. Conduct multiple testing types, including Internal, Sanity, Smoke, E2E, and IOT tests across Huawei systems (CRM, Ecare (Mobile App and Web Application), CBS, OSS). Perform automation testing to improve test efficiency. Validate and write Acceptance Test Plans (ATPs) and ensure testing standards. Conduct API testing to ensure integration and seamless communication. Collaborate with the UAT team to identify, analyze, and resolve reported issues. Prepare and lead customer meetings to discuss findings and align on solutions.

Software Engineer at Freelancer – Cairo, Egypt

April 1, 2022 - October 1, 2022

Developed and deployed software solutions across multiple domains. Conducted manual testing and bug reporting for client projects.

Freelancer Software Engineer at HUAWEI Egypt Software Business Dept (Northern Africa Region)

November 1, 2023 - March 31, 2025

Conducted testing for CRM, billing, payment, and AI chatbots; End-to-end testing across web, mobile, and WhatsApp; API testing using Postman; Tested IVR; Managed defects with RQM and Azure DevOps in Agile.

Software Engineer at Freelancer

April 1, 2022 - October 31, 2022

Developed, deployed, and performed manual and automation testing and bug reporting for various software projects.

Quality Control Engineer at Telecom Egypt BES Project

February 1, 2024 - March 31, 2025

Contributed to extensive testing for BSS and Ecare systems, including sanity, internal, and API tests. Tested the new eSIM functionality. Supported UAT, authored ATPs, and handled tickets by verifying customer-reported issues. Improved system reliability and operational efficiency through cross-functional collaboration.