Available to hire
I am Jyothi Amarachintha, a passionate, value-driven QA professional with 15+ years of experience leading cross-functional teams to plan, build, and launch high-quality software and products across banking, healthcare, airline, and finance industries. I excel in driving quality across the full SDLC, building test strategies, and delivering reliable, user-centric solutions.
I thrive in collaborative environments that blend QA, DevOps, and product ownership. My strengths include test planning, automation, cross-functional communication, and mentoring teams to adopt best practices that reduce defects, accelerate delivery, and ensure successful post-deployment operations.
Language
English
Fluent
Work Experience
Test Lead – Paychex Flex UI & Mobile at Paychex Inc
July 1, 2023 - June 1, 2025Oversee Functional QA and test automation coverage for sprint cycles across UI and mobile environments; ensure quality assurance of the product with zero production defects; manage daily interactions with product, UAT, and development teams; oversee QA environment builds and deployments; perform API testing using Postman; monitor error logs via Splunk and Sentry; participate in UAT and post-production deployment testing.
QA Lead & Product SME at Amount LLC
January 1, 2020 - March 1, 2023Formulated and executed QA strategy and test plans; built and maintained test environments; created test data using YAML; collaborated with product managers to understand requirements; interacted with development teams to resolve technical specs; presented test plans to stakeholders; coordinated QA timelines across internal and client teams; developed BDD scripts with Cucumber and Jenkins pipelines to trigger automation; led automation team to >90% test coverage; performed API testing with Postman; built production environments, deployments, and post-deployment validations; monitored errors via DataDog and Sentry.
Test Lead at Trizetto Healthcare (Cognizant Company)
September 1, 2017 - September 1, 2019Conducted a comprehensive assessment of teams, processes, and environments; defined issues and risks; tracked automated test Execution and ensured continuous regression testing; introduced tools, processes, and best practices across the testing life cycle to improve throughput and on-time delivery in Agile; managed QA/Staging builds using Jenkins; maintained error logs in Jira; maintained a Traceability Matrix to ensure full coverage; provided feedback in sprint retrospectives.
Associate | Lead QA at JPMorgan Chase
February 1, 2011 - September 1, 2017Subject Matter Expert and test lead for Customer Knowledge Center (CKC) UI and CKC Mobile; CIS re-engineering; performed API/REST testing using Postman; led cross-browser automation with Selenium (TestNG); participated in security testing; obtained sign-offs from downstream applications; trained new testers in defect creation, testing, and device configuration.
Sr QA Analyst at US Cellular
June 1, 2010 - February 1, 2011Planned and executed end-to-end pre-deployment regression testing for pilot sites; authored production validation test cases; performed functional, regression, deployment, and integration testing; collaborated with product managers and development to resolve issues and meet project timelines.
Sr QA Analyst at Riverside Publications
October 1, 2009 - June 1, 2010Participated in Agile sprint planning; designed front-end and back-end test scenarios; assisted business users in defining UAT test cases and plans; performed production deployment and business verification testing; participated in defect review meetings.
QA Analyst at JPMChase - Consultant
February 1, 2008 - May 1, 2009Executed black-box, functional, regression, and UAT testing; trained new testers in defect creation and mobile device testing; formulated test plans and designed detailed test cases; presented plans/cases to team and stakeholders; participated in post-deployment testing.
Sr QA Analyst at Kaplan
June 1, 2007 - October 1, 2007Coordinated performance metrics, developed training plans, and analyzed trends to drive performance improvements; evaluated documentation and policies to ensure accuracy and compliance.
QA Analyst at North West Airlines
April 1, 2007 - June 1, 2007Created detailed test plans; developed test case templates to map manual tests to automation; built a Traceability Matrix to ensure complete coverage; facilitated post-deployment testing.
QA Analyst at DBS Communications
October 1, 2006 - February 1, 2007Reported and tracked defects; provided feedback to developers on usability and functionality; reviewed software documentation for accuracy and completeness to mitigate risks.
QA Analyst at United Airlines
February 1, 2006 - September 1, 2006Conducted requirements walkthroughs; defined QA strategy and test plan; authored high-level scripts for services; coordinated sign-offs with downstream teams; supported UAT planning and execution; participated in post-deployment testing.
QA Analyst at Staples Inc.
November 1, 2005 - February 1, 2006Led fast-track product releases with onshore/offshore teams; developed regression, production migration, and critical issue test plans and cases.
Education
Bachelor of Technology at Jawaharlal Nehru Technological University - Hyderabad
January 1, 2000 - January 1, 2004Qualifications
Certified Scrum Master
January 1, 2022 - December 8, 2025Industry Experience
Financial Services, Healthcare, Travel & Hospitality, Professional Services, Software & Internet
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