Kush Malhotra

Designed and delivered AI-powered UX solutions integrating LLM-based interfaces and agentic workflows for enterprise clients. Built and prototyped n8n automation pipelines combined with UI-layer designs to streamline multi-step user workflows. Collaborated with AI/ML engineering teams to design conversational interfaces and intelligent dashboard experiences. Led UX audits and redesigned legacy interfaces to meet modern ADA/WCAG accessibility and usability standards. Defined and maintained component-level design systems in Figma, ensuring consistency across AI-driven product modules.

Developed and maintained SaaS web and mobile applications and dashboards; Established robust design systems ensuring consistency and scalability; Leveraged AI tools to enhance design processes; Collaborated with cross-functional teams to align design strategies with business objectives; Advocated for user-centered design principles and prototyped interactive experiences using cutting-edge software.

Designed end-to-end user experiences for a leading restaurant technology platform connecting 1,000+ brands and POS systems. Introduced AI-assisted design patterns enabling dynamic menu management, smart order routing, and predictive error handling. Created chatbot UX frameworks for customer-facing and operator-facing interfaces, reducing support tickets by 30%. Partnered with product managers and engineers to deliver design sprints, prototypes, and usability test findings. Implemented Figma-based design systems and component libraries, cutting design-to-dev handoff time by 40%.