Hi, I’m Kush Malhotra, a strategic Senior Product Designer specializing in UX/UI design, AI-powered user experiences, and digital product strategy. I focus on building Generative AI, agentic systems, and AI-enabled workflows that feel intuitive and trustworthy. I lead cross-functional teams in agile environments, translating complex AI capabilities into adaptive interfaces, chatbots, and multi-step autonomous flows that delight users and drive business impact.

Kush Malhotra

Hi, I’m Kush Malhotra, a strategic Senior Product Designer specializing in UX/UI design, AI-powered user experiences, and digital product strategy. I focus on building Generative AI, agentic systems, and AI-enabled workflows that feel intuitive and trustworthy. I lead cross-functional teams in agile environments, translating complex AI capabilities into adaptive interfaces, chatbots, and multi-step autonomous flows that delight users and drive business impact.

Available to hire

Hi, I’m Kush Malhotra, a strategic Senior Product Designer specializing in UX/UI design, AI-powered user experiences, and digital product strategy. I focus on building Generative AI, agentic systems, and AI-enabled workflows that feel intuitive and trustworthy.

I lead cross-functional teams in agile environments, translating complex AI capabilities into adaptive interfaces, chatbots, and multi-step autonomous flows that delight users and drive business impact.

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Work Experience

Senior UX/UI Designer at IMA India
October 1, 2018 - March 31, 2022
Provided UI/UX design and direction for all projects; collaborated with onsite and remote teams; understood business needs; documented user stories and requirements; conducted user studies and research; crafted UX engagements that consistently exceeded customer expectations.
Senior UX/UI Designer at Walker Digital Table Systems (WDTS) LLC
January 1, 2017 - October 31, 2018
Designed the UI from inception to final product; launched a new website product that increased unique visitors by 30% and boosted revenues by ~8% monthly; created mock-ups and UI specifications for the Casino Application; developed UI for internal and external applications; ensured usability during implementation.
Senior UX/UI Designer at AON Hewitt
December 1, 2013 - January 31, 2017
Defined navigation, user workflows, and layouts with emphasis on usability; developed wireframes, interface mockups and prototypes; organized usability testing and incorporated user feedback into final design.
Lead Consultant at GENPACT
June 1, 2012 - December 31, 2013
Worked with user research to understand the problem space and customers; defined goals and principles; developed scenarios and storyboards; explored architecture and interaction models; iterated wireframes, flows, and prototypes; communicated and documented UI decisions; collaborated with PMs and developers to deliver a great product.
Associate Consultant at SIEMENS
June 1, 2011 - June 30, 2012
Enhanced UI and interaction design; developed personas to guide design decisions; worked on iPad magazines using InDesign.
Sr Analyst at Accenture
November 1, 2008 - March 31, 2011
Conceptualized and designed UI for web and mobile; documented UI requirements, wireframes, flows, and prototypes using Axure; CSS and brand guidelines; worked on Microsoft applications using MOSS and SharePoint; analyzed user activity with Mixpanel to prioritize features.
Sr Web Designer at EDS (HP Company)
May 1, 2007 - October 31, 2008
Concept and creation of UI and visuals for next-generation products; produced style guides and UI assets including icons; worked on internal applications (LMS, Payroll Management System, EIS); followed UI guidelines and maintained asset libraries.
Associate Consultant at HCL
December 1, 2005 - May 31, 2007
Gained UI design experience; worked on internal applications; created UI assets; followed style guides and best practices.
UX/UI Designer at Unifocus
June 1, 2023 - Present
Developed and maintained SaaS web and mobile applications and dashboards; Established robust design systems ensuring consistency and scalability; Leveraged AI tools to enhance design processes; Collaborated with cross-functional teams to align design strategies with business objectives; Advocated for user-centered design principles and prototyped interactive experiences using cutting-edge software.
Sr.UX/UI Designer at IMA India
October 1, 2018 - March 1, 2022
Provide UI/UX design and direction for all projects, collaborating with onsite and remote teams; Work with key stakeholders to understand business needs, address challenges, and promote best practices for user-centered design; Strong design skills in screen layouts, information architecture, typography, and detail; Manage administrative aspects of UI project deliverables including concepts, wireframes, prototypes, specifications, timelines, and final delivery; Conduct user studies and document user stories and requirements.
Sr.UX/UI Designer at Walker Digital Table Systems (WDTS) LLC
January 1, 2017 - October 1, 2018
Designed UI from inception to final product; launched a website product increasing unique visitors by 30% and boosting monthly revenues by ~8%; Created mock-ups and UI specifications for Casino Application, resulting in a 25% increase in total sales leads; Developed UI for internal and external applications ensuring usability during implementation.
Sr.Analyst at Accenture
November 1, 2008 - March 1, 2011
Conceptualized and designed user interfaces for web and mobile products, creating wireframes and high-fidelity prototypes; Documented UI requirements including wireframes, user flows, and prototypes; Worked on Microsoft SharePoint/MOSS; Analyzed user activity to inform feature prioritization.
Sr.Web Designer at EDS (HP Company)
May 1, 2007 - October 1, 2008
Responsible for the concept and creation of UI and visuals of the next generation of the company; Documentation and scoping; style guide creation and asset lists; Created UI assets, including icons; Followed UI guidelines and contributed to internal applications (LMS, PMS, EIS).
Technical Analyst – UX/UI at Pyramid Consulting
June 1, 2025 - March 1, 2026
Designed and delivered AI-powered UX solutions integrating LLM-based interfaces and agentic workflows for enterprise clients. Built and prototyped n8n automation pipelines combined with UI-layer designs to streamline multi-step user workflows. Collaborated with AI/ML engineering teams to design conversational interfaces and intelligent dashboard experiences. Led UX audits and redesigned legacy interfaces to meet modern ADA/WCAG accessibility and usability standards. Defined and maintained component-level design systems in Figma, ensuring consistency across AI-driven product modules.
Sr. UX/UI Designer at ItsaCheckmate
April 1, 2022 - May 1, 2025
Designed end-to-end user experiences for a leading restaurant technology platform connecting 1,000+ brands and POS systems. Introduced AI-assisted design patterns enabling dynamic menu management, smart order routing, and predictive error handling. Created chatbot UX frameworks for customer-facing and operator-facing interfaces, reducing support tickets by 30%. Partnered with product managers and engineers to deliver design sprints, prototypes, and usability test findings. Implemented Figma-based design systems and component libraries, cutting design-to-dev handoff time by 40%.
Sr. UX/UI Designer at IMA India
October 1, 2018 - March 1, 2022
Led UX strategy for B2B SaaS platforms serving C-suite executives; designed data visualization dashboards and research tools. Introduced generative AI concept work for personalized content recommendations and adaptive reporting interfaces. Conducted user research, journey mapping, and usability studies to refine complex information architectures.
Sr. UX/UI Designer at Walker Digital (WDTS) LLC.
January 1, 2017 - October 1, 2018
Designed transactional and enterprise-grade UX for global digital products in retail and financial services domains. Delivered responsive web and mobile-first designs with a focus on conversion optimization and user engagement. Established design review processes, contributing to a 25% improvement in post-launch satisfaction scores.
Sr. UX/UI Designer at AON Hewitt
December 1, 2013 - January 1, 2017
Designed HR technology platforms and benefits portals for Fortune 500 clients, serving millions of end-users. Led end-to-end design for mobile and web applications with complex data interactions and role-based access controls. Partnered with UX researchers to run A/B tests and usability sessions, iterating on findings to improve task completion rates.
Lead Consultant – UX/UI at Genpact
June 1, 2012 - December 1, 2013
Consulted on UX strategy and interface design for digital transformation projects in financial services and insurance. Designed process flows and wireframes for workflow automation tools, improving operational efficiency for internal users.
Associate Consultant – UX/UI at Siemens
June 1, 2011 - June 1, 2012
Designed enterprise software interfaces for industrial and engineering platforms, focusing on complex data visualization. Collaborated with global product teams across India and Germany to align design deliverables with technical constraints.
Sr. Analyst – UX/UI at Accenture
November 1, 2008 - March 1, 2011
Executed UX design and front-end prototyping for large-scale enterprise transformation engagements. Supported design of client portals and internal workflow tools for major banking and insurance clients.
Sr. Web Designer at Mpashis
May 1, 2007 - October 1, 2008
Designed and developed consumer-facing web properties with a focus on visual identity and user engagement.
Associate Consultant – Web Design at HCL
December 1, 2005 - May 1, 2007
Contributed to UX and front-end design for enterprise portals and e-commerce platforms.

Education

Advanced Diploma in Software Technology at A.C.L.Uptron
January 1, 1999 - December 31, 1999
Certification in Computers at IGNOU
January 1, 1999 - December 31, 1999
Advanced Diploma in Web Designing and Development at Websity / Zansa
January 1, 2000 - December 31, 2000
Bachelor of Arts at Delhi University
January 1, 2001 - December 31, 2001
12th National Open School at Delhi
January 1, 1996 - December 31, 1996
10th CBSE at Delhi
January 1, 1994 - December 31, 1994
Advanced Diploma in Software Technology at A.C.L Uptron
January 1, 1999 - January 1, 1999
Certification in Computers at IGNOU
January 1, 1999 - January 1, 1999
Advanced Diploma in Web Designing and Development at Websity / Zansa
January 1, 2000 - January 1, 2000
Bachelor of Arts at Delhi University
January 1, 2001 - January 1, 2001
12th National Open School at National Open School Delhi
January 1, 1996 - January 1, 1996
10th at CBSE Delhi
January 1, 1994 - January 1, 1994
Bachelor of Arts at Delhi University
January 1, 2001 - January 1, 2001
Advanced Diploma in Web Designing & Development at Websity/Zansa
January 1, 2000 - January 1, 2000
Advanced Diploma in Software Technology at A.C.L. Uptron
January 1, 1999 - January 1, 1999
Certification in Computers at IGNOU
January 1, 1999 - January 1, 1999

Qualifications

AI Fluency: Framework & Foundations - Anthropic
January 11, 2030 - April 26, 2026
The Complete Course of Framer 2025 – Udemy
May 1, 2025 - April 26, 2026
Framer AI Certificate
May 1, 2025 - April 26, 2026
Adobe XD: Building a Responsive Component Library – LinkedIn Learning
March 1, 2021 - April 26, 2026
Design Thinking: Understanding the Process – LinkedIn Learning
March 1, 2021 - April 26, 2026
Empathy in UX Design – LinkedIn Learning
March 1, 2021 - April 26, 2026
UX Foundations: Research – LinkedIn Learning
March 1, 2021 - April 26, 2026
Figma UI/UX Design – Udemy
November 1, 2020 - April 26, 2026
UX & Web Design Master Course: Strategy, Design, Development – Udemy
August 1, 2020 - April 26, 2026
UX Foundations: Interaction Design – LinkedIn Learning
June 1, 2020 - April 26, 2026
Advanced Google Analytics – Google
January 1, 2021 - April 26, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail, Financial Services