Hi, I am Ankush Goyal, a QA Lead with over 11 years of experience in software testing, specializing in automation, manual testing, and process standardization across healthcare, telecom, and financial services. I design and implement robust automation frameworks using Selenium (Java) and Accelq, lead testing efforts across teams, and ensure early detection of issues to deliver high-quality releases. I enjoy collaborating with product, development, and business stakeholders in Agile environments, including on-site engagements. I also have hands-on experience testing conversational agents and chatbots (Dialogflow), and I am passionate about building scalable, reliable testing solutions that meet client needs.

Ankush Goyal

Hi, I am Ankush Goyal, a QA Lead with over 11 years of experience in software testing, specializing in automation, manual testing, and process standardization across healthcare, telecom, and financial services. I design and implement robust automation frameworks using Selenium (Java) and Accelq, lead testing efforts across teams, and ensure early detection of issues to deliver high-quality releases. I enjoy collaborating with product, development, and business stakeholders in Agile environments, including on-site engagements. I also have hands-on experience testing conversational agents and chatbots (Dialogflow), and I am passionate about building scalable, reliable testing solutions that meet client needs.

Available to hire

Hi, I am Ankush Goyal, a QA Lead with over 11 years of experience in software testing, specializing in automation, manual testing, and process standardization across healthcare, telecom, and financial services. I design and implement robust automation frameworks using Selenium (Java) and Accelq, lead testing efforts across teams, and ensure early detection of issues to deliver high-quality releases.

I enjoy collaborating with product, development, and business stakeholders in Agile environments, including on-site engagements. I also have hands-on experience testing conversational agents and chatbots (Dialogflow), and I am passionate about building scalable, reliable testing solutions that meet client needs.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Fluent
Hindi
Advanced

Work Experience

Salesforce QA Lead at Klient Inc.
December 1, 2021 - Present
Lead and manage the QA team while overseeing end-to-end QA processes, from requirement analysis to post-release validation, ensuring smooth and timely feature releases. Performed both manual and automation testing to detect and resolve issues before production. Coordinated with development, product, and business teams to align testing activities with project timelines. Implemented and maintained automation frameworks using Accelq, increasing test coverage and reducing execution time.
Senior QA Automation Engineer at Quantiphi Analytics Solution Pvt Ltd.
July 1, 2020 - December 31, 2021
Managed QA processes and performed Conversational Agents testing. Spearheaded the development and execution of testing methodologies, reducing system errors by 25%. Devised a comprehensive test plan and established testing methodology later adopted as the department’s best practice. Led a team of 20+ QA Engineers to achieve 90% positive outcomes in software tests.
Test Analyst I at Wipro Ltd.
February 1, 2020 - June 30, 2020
Performed functional and UI testing as an individual contributor. Identified, documented, and reported software defects to the development team. Ensured product quality by executing comprehensive test cases and validating fixes.
Senior QA Engineer at Encore Capital Group
November 1, 2018 - January 31, 2020
Contributed to the design and implementation of efficient QA processes, resulting in improvements in testing speed and reduction of bottlenecks in release timelines. Conducted performance and API testing using JMeter and Postman, ensuring scalability and reliability of key applications. Partnered with business stakeholders to align testing with client expectations, contributing to improved customer satisfaction. Proactively identified and tracked high-priority defects, ensuring early resolution and improved software stability.
QA Automation Engineer at Accenture Solution Pvt. Ltd.
November 1, 2014 - November 30, 2018
Worked as an Automation and Functional Tester across diverse projects in public sector, utilities, and enterprise domains. Gained hands-on experience with tools such as TOSCA, Selenium WebDriver, Jenkins, Maven, JIRA, RobusTest, RTC, and RQM, along with programming in Core Java. Contributed to both UI and SAP-based test automation, including integration with SRM and TOSCA. Delivered automation solutions and test execution for clients like Scotland Police, Ireland Police (Garda), Linde AG, ensuring high-quality and on-time releases.

Education

Bachelor of Technology in Computer Science and Engineering at Gurgaon Institute of Technology & Management
August 1, 2010 - May 31, 2014
Higher Secondary Certificate at Central Board of Secondary Education
April 1, 2008 - March 31, 2010

Qualifications

Salesforce Platform App Builder
January 11, 2030 - December 8, 2025
Professional Scrum Master I
January 11, 2030 - December 8, 2025
Automation Specialist Level 1 - Tricentis TOSCA 10.0
January 11, 2030 - December 8, 2025
Automation Specialist Level 2 - Tricentis TOSCA 10.0
January 11, 2030 - December 8, 2025
Test Design Specialist Level 1 for Tricentis TOSCA 10.x and 11.x
January 11, 2030 - December 8, 2025
Test Design Specialist Level 2 for Tricentis TOSCA 10.x and 11.x
January 11, 2030 - December 8, 2025

Industry Experience

Healthcare, Telecommunications, Financial Services, Professional Services, Software & Internet