Carrie Anne Doucette

Community Relations Manager / Care Designer at Nurse Next Door

Researched and helped develop and implement marketing and communications programs, including email, direct mail, social media; organized presentations, conferences, trade shows, and networking events; collaborated with businesses, medical personnel and organizations to generate leads; managed CRM database, created customized care plans, and worked with families to assess and meet individual needs; increased referrals by delivering excellent service and building meaningful relationships with clients and caregivers; assisted with hiring, onboarding and training; oversaw benefits; provided support and management to the care team; drove productivity and a positive work environment.

Installation & Training Coordinator at Sunco Communications and Installation Ltd

Coordinated the sales team by managing installations, schedules, gathering information for the installation of Mitel, Panasonic and Hosted telecommunications systems and delivered end-user training; responded to questions from customers; provided after-sales support and troubleshooting; handled processing of orders; monitored team's progress; identified shortcomings and proposed improvements; assisted with preparation and organization of promotional materials or events.

Development Officer at The Salvation Army

Special events and fundraising: plans, organizes, coordinates, promotes, and facilitates special events and successful fundraising activities; responsible for developing, implementing and administering strategies for sustained growth of the annual giving program; identifies individual and corporate prospects; collaborated with staff, volunteers and committees to ensure efficient, cost-effective, and high-quality event production; assists in goal setting and budget development; tracks results and reports outcomes.

Customer Service Specialist at NUTECH Telephone Products Ltd

Proposal writing, invoicing, maintaining and updating client records; office duties with overall coordination of customer service and sales support; resolves escalated customer concerns; coordinates and organizes installations of new customer systems; knowledge of NEC and Nortel telephone systems and voicemail platforms.

Crane Fleet Administrative Assistant at Shell Scotford

Administrative support for fleet; maintained accurate records, processing reports and scheduling repairs and maintenance; ensured compliance with government rules and regulations and filed paperwork in support of this compliance as needed.

Dispatcher at Construction & General Workers Union Local 92

Liaised with contractors and business agents for coordination and organizing of jobs; updated and maintained member records and contractor job requisitions in database; explained and adhered to strict policies and procedures with members; prioritized under pressure to ensure dispatch timelines.

Student Services Administrative Assistant at Alberta Distance Learning Centre

Accurately using FileMaker Pro to track and monitor student lessons and exams; batching and invoicing and mailing of student lessons to 50+ teachers; support to Barrhead, Edmonton, Calgary & Lethbridge offices.

General Manager at Terry Shane Murder Mysteries

Auditioning, interviewing, hiring and conducting rehearsals of actors for productions; overseeing booking of shows and accommodations; responsible for overall practical and creative interpretation of murder mystery script including analyzing and exploring content and conducting relevant research.

Executive Director at School Sport Alberta

Implemented a complete organizational rebrand, modernizing the association’s digital presence and print materials. Managed social media platforms and grew Instagram following from 4,000 to over 10,000 in a few months. Produced high-impact sports content, reaching 1.9 million views during Basketball Provincial Finals. Enhanced stakeholder engagement through creative campaigns and consistent community communications. Collaborated with partners, schools, and media to increase awareness of programs and events.

Communications Officer at School Sport Alberta

Led communications initiatives for School Sport Alberta during a one-year contract period, supporting branding, digital presence and stakeholder communications. Collaborated with partners, schools and media to raise program awareness and engagement.

Development Officer / Marketing Consultant at The Connector

Develop & implement business development strategies to drive growth & revenue for clients. Provide expert marketing advice & guidance to clients, including market analysis, competitor research & target audience identification.

Installation & Training Coordinator at Sunco Communication and Installation Ltd

Coordinated installations and training for Mitel, Panasonic & Hosted telecommunications systems. Responded to customer questions, provided after-sales support & troubleshooting. Managed orders, monitored progress, and organized promotional material/events.

Volunteer - Social Media Content Creation at Alberta Cannabis Micro Licensing Association

Created social media content strategies and contributed to online presence and engagement for association initiatives.

Content & Communications Manager at Womanition Magazine

Managed all social media channels, strengthened brand awareness and engagement through strategic storytelling. Created and executed social media campaigns to promote awards, events, and magazine launches. Developed creative graphics, reels, and content strategies that significantly increased audience interaction. Collaborated with the editorial team to highlight women in business and enhance online reach.

Communications Officer at School Sport Alberta (formerly Alberta School Athlectic Association)

Oversaw communications materials and media relations to support the organization’s branding and program awareness.

Customer Services Specialist at NUTECH Telephone Products Ltd

Proposal writing, invoicing, maintained and updated client records; office duties with overall coordination of customer service and sales support; resolved escalated customer concerns and troubleshooting; coordinated installations of new customer systems; product knowledge of NEC and Nortel telephone systems and voicemail platforms.