Led and executed User Acceptance Testing (UAT) and system testing for Microsoft Dynamics 365 projects. Delivered Single Warehouse D365 and Auto Replenishment applications with Agile/Scrum. Defined and executed test strategies, drafted and ran test scripts in Azure DevOps at system level to ensure product quality. Coordinated with development teams, clients and stakeholders to clarify requirements and resolve issues promptly. Managed defect logs and provided regular metrics to the Test Manager, collaborating with offshore IT teams to ensure appropriate test coverage.

Senior Test Engineer at Qualitest

October 1, 2021 - December 1, 2022

Worked in an Agile delivery model, owning testing of individual modules within sprints. Collaborated with stakeholders to understand expected outcomes and used Agile practices to deliver quality software. Prioritized bugs through data collection and analysis, and performed UI and API testing (REST) with Postman. Validated API responses and UI, documented and triaged defects, and coordinated with DevOps to facilitate timely resolutions. Project: NHS Covid Pass Program included audits, milestones, and extensive UI testing across devices; identified process improvements to enhance analytical and development workflows.

Test Lead at DXC Technology

April 1, 2014 - March 1, 2019

Offshore test lead for Kaiser Permanente Healthcare programs. Managed offshore test delivery to improve quality and effectiveness. Focused on data migration from legacy systems to new platforms, covering Functional, System Integration Testing and Regression to End-to-End testing. Trained junior team members on quality standards and testing procedures. Planned and allocated resources to meet budgets, documented and triaged defects, and collaborated with developers to drive timely resolutions and efficiency improvements.

Test Analyst at Computer Sciences Corp (CSC)

January 1, 2010 - March 1, 2014

Worked as a Test Engineer for Kaiser Permanente Healthcare projects. Operated in a Hybrid model, owning testing of individual modules within release cycles. Scoped and planned test requirements, authored and executed test cases, and performed E2E Integration testing between applications using ETL processes. Conducted defect reporting and triage, tracking issues to closure with multiple teams.