Available to hire
I am a detail-oriented and structured professional with strong experience in data handling, document processing, CRM systems, and administrative workflows. I excel at following precise guidelines, validating information, and maintaining high data accuracy, even in remote work settings.
I thrive in cross-functional teams, have strong problem-solving skills for unclear data, and enjoy developing structured workflows that improve efficiency and accuracy. I am proactive, reliable, and capable of delivering consistent results in fast-paced environments.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Romanian, Moldavian, Moldovan
Fluent
English
Fluent
German
Advanced
Italian
Fluent
Spanish; Castilian
Fluent
French
Beginner
Work Experience
Insurance & Customer Service Specialist at Generali Insurance Romania
October 1, 2023 - July 1, 2025Maintained and updated customer data in the CRM system; supported accurate document handling. Processed and organized insurance documents with strict attention to accuracy. Followed structured procedures and internal guidelines for data handling. Prepared and classified documentation for advisors. Corrected data inconsistencies to maintain accurate records. Improved document workflows for faster, error-free processing.
Insurance & Customer Service Specialist at Generali Insurance Romania
February 1, 2018 - October 1, 2023Maintained and updated customer data in the CRM system; supported accurate document handling. Processed and organized insurance documents with strict attention to accuracy. Followed structured procedures and internal guidelines for data handling. Prepared and classified documentation for advisors. Corrected data inconsistencies to maintain accurate records. Improved document workflows for faster, error-free processing.
Operations & Client Service (Hybrid) at Generali Insurance Romania
October 1, 2023 - July 1, 2025Hybrid model (on-site and remote) operations and client service tasks. Maintained and updated customer data in the CRM system; supported accurate document handling. Processed and organized insurance documents with strict attention to accuracy. Followed structured procedures and internal guidelines for data handling. Prepared and classified documentation for advisors. Corrected data inconsistencies to maintain accurate records. Improved document workflows for faster, error-free processing.
Education
Bachelor of Arts in International Relations at EU Business School, Geneva
October 1, 2022 - June 1, 2025Bachelor of Arts in International Relations at EU Business School Geneva
October 1, 2022 - June 1, 2025Qualifications
SAP S/4HANA – External Procurement Basics
January 1, 2025 - December 8, 2025Accenture Strategy Consulting Simulation
January 1, 2025 - December 8, 2025ISF Insurance and Financial Intermediary
January 1, 2023 - December 8, 2025SAP S/4HANA – External Procurement Basics
January 1, 2025 - December 8, 2025Accenture Strategy Consulting Simulation
January 1, 2025 - December 8, 2025ISF Insurance and Financial Intermediary
January 1, 2023 - December 8, 2025Industry Experience
Financial Services, Professional Services, Software & Internet, Education, Other
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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