I am a Software QA Engineer with extensive experience testing mobile (Android and iOS), web, API, and automation frameworks. I focus on accessibility and UI/UX validation across web and mobile platforms, including WCAG 2.1 compliance. I enjoy turning complex requirements into practical test plans and working closely with engineers to deliver high-quality software. In addition to QA, I collaborate across teams to improve processes, design effective test cases, and communicate clearly with both technical and non-technical stakeholders. I’m comfortable in Agile environments, adept at using tools like Postman, Jira, Cypress, and Playwright, and I continuously look for ways to make products more robust and user-friendly.

Alves Gonzalez S

I am a Software QA Engineer with extensive experience testing mobile (Android and iOS), web, API, and automation frameworks. I focus on accessibility and UI/UX validation across web and mobile platforms, including WCAG 2.1 compliance. I enjoy turning complex requirements into practical test plans and working closely with engineers to deliver high-quality software. In addition to QA, I collaborate across teams to improve processes, design effective test cases, and communicate clearly with both technical and non-technical stakeholders. I’m comfortable in Agile environments, adept at using tools like Postman, Jira, Cypress, and Playwright, and I continuously look for ways to make products more robust and user-friendly.

Available to hire

I am a Software QA Engineer with extensive experience testing mobile (Android and iOS), web, API, and automation frameworks. I focus on accessibility and UI/UX validation across web and mobile platforms, including WCAG 2.1 compliance. I enjoy turning complex requirements into practical test plans and working closely with engineers to deliver high-quality software.

In addition to QA, I collaborate across teams to improve processes, design effective test cases, and communicate clearly with both technical and non-technical stakeholders. I’m comfortable in Agile environments, adept at using tools like Postman, Jira, Cypress, and Playwright, and I continuously look for ways to make products more robust and user-friendly.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Intermediate

Work Experience

Software QA Engineer at HighMark Residential
December 1, 2024 - Present
Designed and executed 200+ test cases for core application features, uncovering defects that improved product stability; documented 20+ bugs in Jira and KiwiTCMS with detailed reproduction steps, screenshots, and severity classifications to enable faster resolution; optimized ticketing processes; built and maintained smoke test checklists; performed functional, UI, exploratory, WCAG 2.1 accessibility and regression testing across multiple platforms and devices; tested mobile and web platforms; flagged blockers early via Slack; collaborated in an Agile environment; conducted browser compatibility testing across Chrome, Safari, Firefox, and Edge; used Chrome DevTools to diagnose network errors.
HVAC Service Technician at HighMark Residential
December 1, 2024 - Present
Applied root-cause analysis to recurring system issues, reducing repeat service calls; prioritized and triaged technical issues by severity, mirroring structured bug prioritization processes; documented complex findings to build a reliable knowledge base; maintained accurate case documentation for traceability and compliance with operational standards.
Customer Service Technician at Toho Water Authority
November 1, 2023 - December 1, 2024
Investigated and resolved service issues using structured diagnostic methods, improving response times by 12%; communicated findings effectively to both technical and non-technical stakeholders; maintained accurate case documentation for traceability, ensuring compliance with operational standards.

Education

Add your educational history here.

Qualifications

Software Testing Quality Assurance Training
January 11, 2030 - December 8, 2025
Google Cybersecurity Certificate
January 11, 2030 - December 8, 2025

Industry Experience

Software & Internet, Professional Services