I began my career as an SAP Basis Administrator after completing my studies in Furniture and Interior Design. Initially, it was a challenge that pushed me out of my comfort zone, but it soon became an opportunity for growth and discovery. My creative background and analytic thinking enable me to quickly acquire the necessary technical skills and adapt to complex environments. I am highly motivated by challenges and continuous learning.

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I began my career as an SAP Basis Administrator after completing my studies in Furniture and Interior Design. Initially, it was a challenge that pushed me out of my comfort zone, but it soon became an opportunity for growth and discovery. My creative background and analytic thinking enable me to quickly acquire the necessary technical skills and adapt to complex environments. I am highly motivated by challenges and continuous learning.

Available to hire

I began my career as an SAP Basis Administrator after completing my studies in Furniture and Interior Design. Initially, it was a challenge that pushed me out of my comfort zone, but it soon became an opportunity for growth and discovery.

My creative background and analytic thinking enable me to quickly acquire the necessary technical skills and adapt to complex environments. I am highly motivated by challenges and continuous learning.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Advanced
German
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Customer Service at Deutsche Telekom
October 1, 2021 - January 1, 2023
Respond to customer inquiries via phone and email in a professional and timely manner. Resolve customer complaints effectively, ensuring customer satisfaction. Escalate complex issues to the appropriate department or supervisor when necessary. Collaborate with internal teams to meet customer needs.
SAP Basis Administrator at SAP Romania
February 1, 2023 - Present
Monitor and maintain the performance and availability of the database systems. Install, configure and upgrade database software. Manage database backup and recovery. Migrate on-premises systems to the SAP HANA Cloud. Troubleshoot data integrity and performance problems. Collaborate with system administrators for better performance. Identify opportunities to improve the customer experience and service processes.

Education

High School Diploma (Mathematics and Informatics) at Nikolai Lenau High School, Timisoara
September 1, 2013 - June 1, 2014
Gymnasium Diploma at Max Planck Gymnasium, Boblingen
September 1, 2014 - January 1, 2016
High School Diploma (Social Sciences) at Nikolai Lenau High School, Timisoara
February 1, 2016 - June 1, 2017
Bachelor's degree at Politehnica University of Timisoara (UPT) in Furniture and Interior Architecture
September 1, 2017 - July 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Telecommunications, Media & Entertainment, Education