Available to hire
I am an achievement-focused QA Test Lead/Test Manager with a proven track record in driving software quality and continuous process improvement. I have reduced defect-fixing costs by 30% and excel in fast-paced environments. I am experienced in Functional System Integration & UAT Testing and am passionate about leveraging QA strategy, Product Management, Project Management, and Digital Transformation to help innovative tech companies succeed.
I thrive in cross-functional teams, mentoring peers, and collaborating with Product Managers, UX designers, and developers to deliver high-quality software. I am committed to continuous learning and applying best practices in SDLC/Agile, automation, and innovative testing approaches to boost product quality and value.
Skills
Experience Level
Expert
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Language
English
Fluent
Work Experience
Quality Assurance Test Lead/Test Manager at LTIMindtree Software Pvt Ltd
February 1, 2022 - September 1, 2023Enhanced team productivity by sharing automation knowledge for Salesforce and finance card payment testing in front-end applications; implemented Scrum/Agile improvements. Conducted Salesforce QA testing for the PriceX e-commerce web app using Postman API and SQL to validate data. Trained 20+ interns, reducing supervision by 40%, and developed a Traceability Matrix ensuring 100% test coverage. Defined test plans, strategies, and scope for GE Healthcare cloud-based Pricing web app, reviewed user stories, backlog refinements, KPIs, and acceptance criteria; participated in Sprint activities; led defect triage and reporting. Reduced post-production defects by 30% via root cause analysis. Led a team of 6+ testers and acted as QA documentation SPOC, aligning with Product, UX, and Dev teams to ensure strong user scenarios and UX.
Lead Analyst at Wipro Software Pvt Ltd
April 1, 2020 - February 1, 2022Accelerated QA web manual testing by 25% through defect documentation and process improvements. Delivered fully SaaS product quality on time by automating pension calculation workflows and validating results. Managed changing project deadlines with effective SDLC; mentored 5+ QA engineers; acted as Scrum Master; led end-to-end testing and release planning. Validated complex pension data migrations across platforms using SQL and mainframe batch reporting.
Calculations Test Analyst/Functional System Analyst at Alight Software Pvt Ltd
February 1, 2011 - March 1, 2020Completed Defined Benefit Pension deployment 15 days early through risk assessment and requirements analysis; achieved 100% UI test automation and reduced post-production issues by 20% via SQL-driven data analysis. Boosted productivity by 70% in writing BDD test scenarios and data preparation for actuarial calculations. Increased UAT infra efficiency by 30% with in-house automation in a BDD framework; received client recognition for detailed UAT documentation.
Quality Assurance Tester (Volunteer) at The Climate Mobile App (Volunteer)
March 1, 2024 - November 1, 2024Volunteer QA tester ensuring functional & non-functional testing, security, accessibility, usability, reliability, efficiency, portability, and regulatory compliance. Performed ad-hoc exploratory testing and performance testing on Android devices; reported bugs and provided feedback on UX and application code; conducted unit/integration testing and regression testing; maintained detailed test analysis records.
Quality Assurance Test Lead / Test Manager at LTIMindtree Software PVT LTD.
February 1, 2022 - September 1, 2023Led QA testing across Salesforce and banking card payment front-end applications, improving team productivity by 20%. Conducted Salesforce testing for the PriceX e-commerce app using Postman API and SQL to validate product data. Trained 20+ interns, developed a Traceability Matrix for 100% test coverage, defined Test Strategy/Scope for GE Healthcare pricing web app, participated in sprint activities, and led defect triage with stakeholders. Reduced post-production defects by 30% through root-cause analysis; mentored a team of 6+ testers and served as focal point for QA documentation.
Lead Analyst at Wipro Software PVT LTD.
April 1, 2020 - February 1, 2022Accelerated QA manual testing execution by >25% through documentation of defects and procedures; delivered high-revenue SaaS solutions on time by automating pension calculation sheets and validating results. Managed end-to-end testing in an Agile environment as Scrum Master; mentored 5+ QA engineers, conducted thorough test planning and release management; participated in Scrum ceremonies.
Calculations Test Analyst / Functional System Analyst at Alight Software PVT LTD.
February 1, 2011 - March 1, 2020Completed Defined Benefit Pension project deployment 15 days early by streamlining requirements analysis and quality delivery; achieved 100% UI regression automation and reduced post-production issues by 20% via SQL-driven data analysis. Increased productivity by 70% in BDD test scenarios and data preparation using mainframe batch reports; improved UAT infrastructure efficiency by 30% with in-house automation tools. Received client recognition for detailed UAT documentation and scripting.
Quality Assurance Tester (Volunteer) at The Climate App / The Climate Mobile App
March 1, 2024 - November 1, 2024Volunteered to perform functional and non-functional testing, security, accessibility, usability, reliability, efficiency, portability and regulatory compliance testing on Android devices. Conducted exploratory testing, bug reporting, and feedback on user experience; produced test cases and scenarios and maintained detailed records for test analysis.
Quality Assurance Test Lead/Test Manager at LTIMindtree Software PVT LTD.
February 1, 2022 - September 1, 2023Led QA efforts for Salesforce and banking card payment testing across frontend applications; implemented Agile/Scrum practices to boost team productivity by 20%. Conducted Salesforce testing for the PriceX e-commerce application using Postman API and SQL queries to validate pricing data; trained 20+ interns and established a Traceability Matrix ensuring 100% test coverage. Defined test strategy and scope for GE Healthcare’s cloud-based Pricing web app, participated in backlog refinements, KPIs, and acceptance criteria; managed defect triage and stakeholder reporting. Achieved a 30% reduction in post-production defects via root-cause analysis; served as the QA lead and primary liaison with Product, UX, and Development teams.
Calculations Test Analyst/Functional System Analyst at Alight Software PVT LTD.
February 1, 2011 - March 1, 2020Completed Defined Benefit Pension project deployment 15 days early by streamlining risk assessment, requirements analysis, and quality delivery. Achieved 100% UI regression test automation and reduced post-production issues by 20% through SQL-driven data analysis. Increased UAT infrastructure efficiency by 30% with in-house automation tools; delivered detailed UAT documentation and scripting that supported client acceptance.
Quality Assurance Tester (Volunteer) at The Climate Mobile App
March 1, 2024 - November 30, 2024Volunteered as a Quality Assurance Tester, performing functional & non-functional testing, security, accessibility, usability, reliability, efficiency, portability, and regulatory compliance checks. Executed ad-hoc exploratory testing on Android, debugged and reported bugs, and contributed to test design, scenarios, and regression testing.
Education
MSc Management in Information Systems and Technology at Coventry University
September 1, 2023 - September 1, 2024MCA – Master of Computer Science Applications at Chettinad Engineering College, Anna University
June 1, 2008 - March 1, 2011MSc in Management in Information Systems and Technology at Coventry University
September 1, 2023 - September 1, 2024MCA – Master of Computer Science Applications at Chettinad Engineering College, Anna University, Coimbatore, Tamil Nadu, India
June 1, 2008 - March 1, 2011MSc Management in Information Systems and Technology at Coventry University
September 1, 2023 - September 1, 2024MCA – Master of Computer Science Applications at Chettinad Engineering College, Anna University
June 1, 2008 - March 1, 2011MSc in Management in Information Systems and Technology at Coventry University
September 1, 2023 - September 1, 2024MCA – Master of Computer Science Applications at Chettinad Engineering College, Anna University
June 1, 2008 - March 1, 2011Qualifications
Certified Functional Software Tester
January 11, 2030 - December 9, 2025CMI Level 7 Certification in Strategic Management and Leadership Practice
January 11, 2030 - December 9, 2025ITIL4 Foundation Level Certification
January 11, 2030 - December 9, 2025PRINCE2 Foundation/Practitioner – In Progress
January 11, 2030 - December 9, 2025Certified Functional Software Tester
January 11, 2030 - December 26, 2025CMI Level 7 Certification in Strategic Management and Leadership Practice
January 11, 2030 - December 26, 2025ITIL4 Foundation Level Certification
January 11, 2030 - December 26, 2025Certified as a Functional Software Tester
January 11, 2030 - December 26, 2025CMI Level 7 Certification in Strategic Management and Leadership Practice
January 11, 2030 - December 26, 2025ITIL4 Foundation Level Certification
January 11, 2030 - December 26, 2025Certified as a Functional Software Tester
January 11, 2030 - December 26, 2025CMI Level 7 Certification in Strategic Management and Leadership Practice
January 11, 2030 - December 26, 2025ITIL4 Foundation Level Certification
January 11, 2030 - December 26, 2025Industry Experience
Software & Internet, Professional Services, Healthcare, Financial Services, Retail, Education
Skills
Experience Level
Expert
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