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I'm Charlotte Smith, a versatile professional with a passion for education, writing, administrative work, and facilitating clear communication. Over more than a decade of virtual/remote experience, I've created professional documentation for job seekers, produced made-to-order text-based content, and provided learners with supportive, expert feedback. I thrive when I am empowered to triage tasks and translate complex information into accessible, actionable content. I hold an MA in English Literature (Public Texts) from Trent University, a Museum Management & Curatorship certificate from Fleming College, and a BFA in Visual Arts & Creative Writing from York University. I enjoy utilizing and refining my research skills, crafting individualized written material, and helping empower clients and students to achieve their goals.…I'm Charlotte Smith, a versatile professional with a passion for education, writing, administrative work, and facilitating clear communication. Over more than a decade of virtual/remote experience, I've created professional documentation for job seekers, produced made-to-order text-based content, and provided learners with supportive, expert feedback. I thrive when I am empowered to triage tasks and translate complex information into accessible, actionable content. I hold an MA in English Literature (Public Texts) from Trent University, a Museum Management & Curatorship certificate from Fleming College, and a BFA in Visual Arts & Creative Writing from York University. I enjoy utilizing and refining my research skills, crafting individualized written material, and helping empower clients and students to achieve their goals.

Charlotte Smith

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I'm Charlotte Smith, a versatile professional with a passion for education, writing, administrative work, and facilitating clear communication. Over more than a decade of virtual/remote experience, I've created professional documentation for job seekers, produced made-to-order text-based content, and provided learners with supportive, expert feedback. I thrive when I am empowered to triage tasks and translate complex information into accessible, actionable content. I hold an MA in English Literature (Public Texts) from Trent University, a Museum Management & Curatorship certificate from Fleming College, and a BFA in Visual Arts & Creative Writing from York University. I enjoy utilizing and refining my research skills, crafting individualized written material, and helping empower clients and students to achieve their goals.…I'm Charlotte Smith, a versatile professional with a passion for education, writing, administrative work, and facilitating clear communication. Over more than a decade of virtual/remote experience, I've created professional documentation for job seekers, produced made-to-order text-based content, and provided learners with supportive, expert feedback. I thrive when I am empowered to triage tasks and translate complex information into accessible, actionable content. I hold an MA in English Literature (Public Texts) from Trent University, a Museum Management & Curatorship certificate from Fleming College, and a BFA in Visual Arts & Creative Writing from York University. I enjoy utilizing and refining my research skills, crafting individualized written material, and helping empower clients and students to achieve their goals.

Available to hire

I’m Charlotte Smith, a versatile professional with a passion for education, writing, administrative work, and facilitating clear communication. Over more than a decade of virtual/remote experience, I’ve created professional documentation for job seekers, produced made-to-order text-based content, and provided learners with supportive, expert feedback. I thrive when I am empowered to triage tasks and translate complex information into accessible, actionable content.

I hold an MA in English Literature (Public Texts) from Trent University, a Museum Management & Curatorship certificate from Fleming College, and a BFA in Visual Arts & Creative Writing from York University. I enjoy utilizing and refining my research skills, crafting individualized written material, and helping empower clients and students to achieve their goals.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Administrative Officer at Polinsys

February 1, 2021 - Present

Coordinate immigration documentation for international and Canadian clients; liaise with employers and clients to arrange job interviews; critique client resumes to ensure they meet Canadian standards; facilitate virtual information meetings for clients and potential clients; write and post immigration-related articles on WordPress.

Administrative Assistant at Minutes Solutions

August 1, 2019 - June 1, 2020

Assisted with scheduling minute takers for meetings across the GTA; liaised with clients and minute takers via phone and email; demonstrated proficiency with Google Suite and Microsoft Word and Excel; used Zoom and Google Meet; received and filed meeting packages and updated client database.

Writing Tutor at Brainfuse Inc.

October 1, 2015 - Present

Review drafts of assignments and essays submitted by post-secondary students for clarity and correctness of ideas and structure/grammar; empower students to refine and correct their drafts by guiding them to use their knowledge base; complete reviews successfully under varying deadlines; familiar with MLA and APA formatting.

Communications Instructor at Fleming College

September 1, 2010 - December 31, 2014

Facilitated lectures, seminars, and labs for introductory and advanced communications courses; researched, designed, and presented original curriculum-based content to increase understanding of core concepts; ensured understanding of course outcomes and the transference of communication skills to the workforce.

Teaching Assistant at Trent University, Department of English

September 1, 2007 - April 30, 2008

Introduction to English Literature seminars; assisted with development of critical thinking, note taking, and essay writing skills.

Teaching Assistant at Trent University, Department of English

September 1, 2008 - April 30, 2009

Introduction to English Literature seminars; assisted with development of critical thinking, note taking, and essay writing skills.

Administrative Assistant/Consultant at Ontario Trillium Foundation

May 1, 2005 - July 1, 2011

Created a toolkit to help organizations apply effectively for capital renovation and technology grants; arranged and implemented reporting workshops for new grantees and information sessions for potential applicants; compiled financial data and other information for Applicant Summary Sheets used by Program Managers; maintained an up-to-date database of grantees and community organizations.