I'm a results-driven online reputation management and analytics professional with a track record of improving digital presence and mitigating negative online content. I specialize in leveraging analytical tools to assess and optimize online reputations, and I have a proven history of delivering actionable insights to clients. I maintain open and transparent communication with clients, implementing vigilant monitoring systems to identify potential threats, issuing daily red flags, and mitigating risks to protect reputations. I continuously expand my knowledge of online monitoring tools like Brandwatch, YouScan, TweetDeck, and Meltwater, and I stay ahead of evolving landscapes through continuous learning.

Mansi Gupta

I'm a results-driven online reputation management and analytics professional with a track record of improving digital presence and mitigating negative online content. I specialize in leveraging analytical tools to assess and optimize online reputations, and I have a proven history of delivering actionable insights to clients. I maintain open and transparent communication with clients, implementing vigilant monitoring systems to identify potential threats, issuing daily red flags, and mitigating risks to protect reputations. I continuously expand my knowledge of online monitoring tools like Brandwatch, YouScan, TweetDeck, and Meltwater, and I stay ahead of evolving landscapes through continuous learning.

Available to hire

I’m a results-driven online reputation management and analytics professional with a track record of improving digital presence and mitigating negative online content. I specialize in leveraging analytical tools to assess and optimize online reputations, and I have a proven history of delivering actionable insights to clients.

I maintain open and transparent communication with clients, implementing vigilant monitoring systems to identify potential threats, issuing daily red flags, and mitigating risks to protect reputations. I continuously expand my knowledge of online monitoring tools like Brandwatch, YouScan, TweetDeck, and Meltwater, and I stay ahead of evolving landscapes through continuous learning.

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Language

English
Advanced

Work Experience

Assistant Manager- Market Research & Analytics at Net Impact Pvt. Ltd.
April 1, 2023 - April 1, 2024
Led online reputation management and analytics initiatives for clients, deciphering key online reputation metrics and translating data into actionable insights for continuous improvement. Delivered detailed weekly and daily client reports, including sentiment analysis and KPIs, to guide ongoing enhancements. Maintained open, transparent client communication with regular updates on the evolving online landscape and reputation trends. Implemented a vigilant monitoring system to identify potential threats, issuing daily flags to promptly address emerging issues and mitigate risks. Proficient with tools such as Brandwatch, YouScan, TweetDeck, Meltwater, and related platforms, with a focus on continuous learning and leadership.
Social Media Associate at One Direct
March 1, 2021 - March 1, 2023
Managed Facebook, Twitter, Instagram, and other social media channels to maintain consistent brand messaging. Built and maintained the company’s social media presence by posting, answering posts and queries/complaints, and monitoring responses. Met multiple deadlines through strong prioritization. Collaborated with clients such as Asus (India) and Simpla (Buy Now, Pay Later), among others, to align social strategies with client goals.

Education

Bachelor of Commerce (B.Com) at Mahatma Jyotiba Phule Rohilkhand University
January 11, 2030 - June 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet