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I’ve served as a UX Lead, guiding design strategy, mentoring designers, and partnering with cross-functional teams across multiple countries. Working globally has strengthened my ability to adapt to diverse user needs, navigate complex requirements, and deliver cohesive, player-centered experiences in fast-paced environments. My expertise spans user research, journey mapping, and high-fidelity prototyping, with a strong focus on simplifying complex systems and creating intuitive interfaces. I’m eager to bring my leadership experience, global perspective, and genuine passion to your team. Thank you for your time and consideration.…I’ve served as a UX Lead, guiding design strategy, mentoring designers, and partnering with cross-functional teams across multiple countries. Working globally has strengthened my ability to adapt to diverse user needs, navigate complex requirements, and deliver cohesive, player-centered experiences in fast-paced environments. My expertise spans user research, journey mapping, and high-fidelity prototyping, with a strong focus on simplifying complex systems and creating intuitive interfaces. I’m eager to bring my leadership experience, global perspective, and genuine passion to your team. Thank you for your time and consideration.

Mildred Ham

UX Designer, Product Designer, UI Designer

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I’ve served as a UX Lead, guiding design strategy, mentoring designers, and partnering with cross-functional teams across multiple countries. Working globally has strengthened my ability to adapt to diverse user needs, navigate complex requirements, and deliver cohesive, player-centered experiences in fast-paced environments. My expertise spans user research, journey mapping, and high-fidelity prototyping, with a strong focus on simplifying complex systems and creating intuitive interfaces. I’m eager to bring my leadership experience, global perspective, and genuine passion to your team. Thank you for your time and consideration.…I’ve served as a UX Lead, guiding design strategy, mentoring designers, and partnering with cross-functional teams across multiple countries. Working globally has strengthened my ability to adapt to diverse user needs, navigate complex requirements, and deliver cohesive, player-centered experiences in fast-paced environments. My expertise spans user research, journey mapping, and high-fidelity prototyping, with a strong focus on simplifying complex systems and creating intuitive interfaces. I’m eager to bring my leadership experience, global perspective, and genuine passion to your team. Thank you for your time and consideration.

Available to hire

I’ve served as a UX Lead, guiding design strategy, mentoring designers, and partnering with cross-functional teams across multiple countries. Working globally has strengthened my ability to adapt to diverse user needs, navigate complex requirements, and deliver cohesive, player-centered experiences in fast-paced environments. My expertise spans user research, journey mapping, and high-fidelity prototyping, with a strong focus on simplifying complex systems and creating intuitive interfaces.
I’m eager to bring my leadership experience, global perspective, and genuine passion to your team.
Thank you for your time and consideration.

Skills

Product Design

Experience Level

Product Design

Expert

Work Experience

Senior Product Designer at CEMEX

August 1, 2023 - December 1, 2025

Led design for key platform sections including order taking, payments and user management. Created wireframes and high-fidelity prototypes. Collaborated with stakeholders and business experts to define functionality. Participated in refinement meetings, estimations, QA implementation, and localization processes. Led and mentored designers, providing feedback and guidance. Achievements: reduced bugs, improved usability, and increased user adoption.

Senior UX/UI Designer at PROLAMSA

March 1, 2022 - August 1, 2023

Designed administrative and ordering platforms for construction materials. Led design thinking workshops with stakeholders and created high-fidelity prototypes aligned with business goals.

Senior UX/UI Designer at WALMART (US based)

September 1, 2021 - February 1, 2022

Designed internal app and administrative platforms optimized for employee workflows. Developed high-fidelity mockups aligned with user research insights and stakeholder requirements.

Senior UX/UI Designer at ANSER

July 1, 2019 - July 1, 2020

Collaborated with stakeholders to define requirements and proposals. Developed high-fidelity prototypes incorporating 3D models. Acted as QA certifier to ensure correct implementation. Achievements: Led full implementation of the app from scratch. Improved information architecture and user flows through research and iterative design.

UX Designer at NEORIS

March 1, 2017 - August 1, 2021

Designed a platform for ordering concrete and cement solutions. Created user flows, wireframes, and prototypes for two web platforms and mobile solutions. Worked cross-functionally with stakeholders to define features. Achievements: Successfully deployed the application in 15+ countries. Increased user adoption by 23%.