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I am a hospitality and real estate professional with extensive experience in guest experience, property management, and cross-functional team leadership across Ibiza and Europe. I thrive on delivering outstanding customer care, building lasting relationships, and turning complex challenges into memorable experiences. I enjoy shaping strategies, mentoring teams, and driving improvements through feedback and data while maintaining a friendly, solution-focused approach. Fluent in multiple languages and active in international projects, I bring a collaborative mindset and a passion for seamless operations, creative problem solving, and delivering value for guests, clients, and colleagues alike.…I am a hospitality and real estate professional with extensive experience in guest experience, property management, and cross-functional team leadership across Ibiza and Europe. I thrive on delivering outstanding customer care, building lasting relationships, and turning complex challenges into memorable experiences. I enjoy shaping strategies, mentoring teams, and driving improvements through feedback and data while maintaining a friendly, solution-focused approach. Fluent in multiple languages and active in international projects, I bring a collaborative mindset and a passion for seamless operations, creative problem solving, and delivering value for guests, clients, and colleagues alike.

Rita Albarracin

Content Producer, Project Manager, Social Media Manager, +2

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I am a hospitality and real estate professional with extensive experience in guest experience, property management, and cross-functional team leadership across Ibiza and Europe. I thrive on delivering outstanding customer care, building lasting relationships, and turning complex challenges into memorable experiences. I enjoy shaping strategies, mentoring teams, and driving improvements through feedback and data while maintaining a friendly, solution-focused approach. Fluent in multiple languages and active in international projects, I bring a collaborative mindset and a passion for seamless operations, creative problem solving, and delivering value for guests, clients, and colleagues alike.…I am a hospitality and real estate professional with extensive experience in guest experience, property management, and cross-functional team leadership across Ibiza and Europe. I thrive on delivering outstanding customer care, building lasting relationships, and turning complex challenges into memorable experiences. I enjoy shaping strategies, mentoring teams, and driving improvements through feedback and data while maintaining a friendly, solution-focused approach. Fluent in multiple languages and active in international projects, I bring a collaborative mindset and a passion for seamless operations, creative problem solving, and delivering value for guests, clients, and colleagues alike.

Available to hire

I am a hospitality and real estate professional with extensive experience in guest experience, property management, and cross-functional team leadership across Ibiza and Europe. I thrive on delivering outstanding customer care, building lasting relationships, and turning complex challenges into memorable experiences. I enjoy shaping strategies, mentoring teams, and driving improvements through feedback and data while maintaining a friendly, solution-focused approach.

Fluent in multiple languages and active in international projects, I bring a collaborative mindset and a passion for seamless operations, creative problem solving, and delivering value for guests, clients, and colleagues alike.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

German

Fluent

Slovak

Fluent

English

Fluent

Spanish; Castilian

Fluent

Russian

Beginner

Croatian

Beginner

Korean

Beginner

Work Experience

Guest Experience Manager at Vibra Jabeque Soul & Dreams

April 1, 2023 - Present

Build and maintain relationships with guests; ensure satisfaction across all services; provide top-tier customer care with a friendly approach and problem solving; craft memorable guest experiences with professional appearance; collaborate with multiple teams and mentor trainees; manage online reviews and comments across digital platforms; develop strategies to increase positive feedback and analyze surveys to drive service improvements.

Holiday Rental and Real Estate Manager at Patagonia Group

May 1, 2018 - March 1, 2023

Build and maintain client relationships; review property listings and market analyses; promote property sales through ads and MLS participation; prepare contracts and agreements; coordinate inspections; implement value-enhancing projects; liaise with property owners and advertise services to secure listings.

Receptionist at the finca hotel ‘Castillo’ in Can Furnet and Holiday Rental manager at Real Estate Booking LLC

January 1, 2016 - April 1, 2018

Welcome guests, handle check-ins for the 8-apartment finca hotel; interview clients to determine desired properties; build and maintain relationships with clients and ensure satisfaction; review property listings / Compare market analyses; promote sales of properties through advertisements and multiple listing services; prepare documents such as representation contracts and agreements; coordinate appointments for property inspections; cooperate with Real Estate Partners; manage property maintenance and servicing; contact property owners and advertise services to solicit property sales listings.

General manager at Junge Aktion der Ackermann -Gemeinde e. V.

January 1, 2015 - January 1, 2016

Presentation and negotiation of diverse intercultural projects with sponsors, financiers, politicians and other organisations (Bundesministerium des Innen; Jugendhaus Düsseldorf etc.); collaborating with customers, universities, community organizations, and employees; responsible for applications in international project donations; establishing plans, budgets, results measurements and responsible for the whole financial planning and accounting; coordinating actions with team members; creating and managing meetings for children and youth in an intercultural dialogue.

Speaker and advertising manager at International Erasmus Student Network (ISN Bayreuth)

April 1, 2013 - October 1, 2013

Provides relevant information about mobility programmes; motivates students to study abroad and works with reintegration of homecoming students; cooperates with partners and discusses new ideas on ISN meetings abroad; creates the ISN homepage; coordinating subscribed workflows for every project; delivering events on time, within a budget.

Event manager at Slovak National Theatre (Slovenské národné divadlo)

September 1, 2009 - February 1, 2010

Providing leadership, motivation, direction and support the team; ensuring excellent customer service.