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I'm a certified QA Manual Tester with strong practical knowledge of functional, regression, smoke/sanity, usability, compatibility, and exploratory testing. I have hands-on experience with bug-tracking tools like Jira, YouTrack, and Trello, and I am comfortable working in Agile/Scrum environments to deliver high-quality software. Beyond testing, I have experience in CRM management, international branding campaigns, and I have pursued UX/UI design training to create user-friendly interfaces. I aim to deliver smooth, positive customer experiences while upholding brand guidelines and project goals.…I'm a certified QA Manual Tester with strong practical knowledge of functional, regression, smoke/sanity, usability, compatibility, and exploratory testing. I have hands-on experience with bug-tracking tools like Jira, YouTrack, and Trello, and I am comfortable working in Agile/Scrum environments to deliver high-quality software. Beyond testing, I have experience in CRM management, international branding campaigns, and I have pursued UX/UI design training to create user-friendly interfaces. I aim to deliver smooth, positive customer experiences while upholding brand guidelines and project goals.

Nino Oniani

Content Creator, Social Media Manager, Brand Strategist, +7

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I'm a certified QA Manual Tester with strong practical knowledge of functional, regression, smoke/sanity, usability, compatibility, and exploratory testing. I have hands-on experience with bug-tracking tools like Jira, YouTrack, and Trello, and I am comfortable working in Agile/Scrum environments to deliver high-quality software. Beyond testing, I have experience in CRM management, international branding campaigns, and I have pursued UX/UI design training to create user-friendly interfaces. I aim to deliver smooth, positive customer experiences while upholding brand guidelines and project goals.…I'm a certified QA Manual Tester with strong practical knowledge of functional, regression, smoke/sanity, usability, compatibility, and exploratory testing. I have hands-on experience with bug-tracking tools like Jira, YouTrack, and Trello, and I am comfortable working in Agile/Scrum environments to deliver high-quality software. Beyond testing, I have experience in CRM management, international branding campaigns, and I have pursued UX/UI design training to create user-friendly interfaces. I aim to deliver smooth, positive customer experiences while upholding brand guidelines and project goals.

Available to hire

I’m a certified QA Manual Tester with strong practical knowledge of functional, regression, smoke/sanity, usability, compatibility, and exploratory testing. I have hands-on experience with bug-tracking tools like Jira, YouTrack, and Trello, and I am comfortable working in Agile/Scrum environments to deliver high-quality software.

Beyond testing, I have experience in CRM management, international branding campaigns, and I have pursued UX/UI design training to create user-friendly interfaces. I aim to deliver smooth, positive customer experiences while upholding brand guidelines and project goals.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

Georgian

Fluent

English

Advanced

German

Advanced

Work Experience

CRM Manager Assistant at Data and Operational Hub

June 9, 2025 - Present

CRM Manager Assistant focusing on marketing; responsible for managing relationships with brands and customers, and supporting email campaigns and campaign planning to engage customers and foster loyalty across brands.

Sales Manager at EPOS-020

January 1, 2023 - December 31, 2024

Sales Manager with clients from the brand; assisted customers with their needs and sold products that best fit them.

Customer Service Representative at Majorel

January 1, 2021 - December 31, 2022

Supported clients in German and English; gained experience in empathizing with customers and assisting them in challenging situations.

CRM Manager at Data & Operational Hub

June 9, 2020 - Present

Marketing-focused role managing relationships with brands and customers. I have experience in email campaigns, planning and creating campaigns that engage customers and focus on loyalty and excitement for the brands.

Customer Support Specialist (Live Chat) at MLsoft

January 15, 2022 - Present

Gained experience in the online gambling environment, supporting players through live chat and helping them resolve account, payment, and gameplay-related questions. I am familiar with casino platforms, bonus rules, wagers, and responsible gaming practices.