Chantal Jones

I’m a results-driven quality assurance and program delivery leader with 14+ years guiding enterprise-scale transformation across government, insurance, finance, and higher education. I establish QA methodologies, lead cross-functional test teams, and drive software and defect lifecycle management to ensure secure, high-quality software with predictable outcomes. I thrive on collaboration with Architecture, Product, Business, and vendor teams to deliver measurable improvements and sustained quality across Agile, Waterfall, and hybrid delivery models.

My passion is building strong teams and scalable processes. I bring hands-on leadership in test strategy, UAT, release governance, risk management, and enterprise transformation, backed by PMP and SAFe certifications. I’m committed to empowering teams through mentorship, clear acceptance criteria, and transparent reporting that informs leadership decisions and delivers high-impact results.