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I’m a results-driven quality assurance and program delivery leader with 14+ years guiding enterprise-scale transformation across government, insurance, finance, and higher education. I establish QA methodologies, lead cross-functional test teams, and drive software and defect lifecycle management to ensure secure, high-quality software with predictable outcomes. I thrive on collaboration with Architecture, Product, Business, and vendor teams to deliver measurable improvements and sustained quality across Agile, Waterfall, and hybrid delivery models. My passion is building strong teams and scalable processes. I bring hands-on leadership in test strategy, UAT, release governance, risk management, and enterprise transformation, backed by PMP and SAFe certifications. I’m committed to empowering teams through mentorship, clear acceptance criteria, and transparent reporting that informs leadership decisions and delivers high-impact results.…I’m a results-driven quality assurance and program delivery leader with 14+ years guiding enterprise-scale transformation across government, insurance, finance, and higher education. I establish QA methodologies, lead cross-functional test teams, and drive software and defect lifecycle management to ensure secure, high-quality software with predictable outcomes. I thrive on collaboration with Architecture, Product, Business, and vendor teams to deliver measurable improvements and sustained quality across Agile, Waterfall, and hybrid delivery models. My passion is building strong teams and scalable processes. I bring hands-on leadership in test strategy, UAT, release governance, risk management, and enterprise transformation, backed by PMP and SAFe certifications. I’m committed to empowering teams through mentorship, clear acceptance criteria, and transparent reporting that informs leadership decisions and delivers high-impact results.

Chantal Jones

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I’m a results-driven quality assurance and program delivery leader with 14+ years guiding enterprise-scale transformation across government, insurance, finance, and higher education. I establish QA methodologies, lead cross-functional test teams, and drive software and defect lifecycle management to ensure secure, high-quality software with predictable outcomes. I thrive on collaboration with Architecture, Product, Business, and vendor teams to deliver measurable improvements and sustained quality across Agile, Waterfall, and hybrid delivery models. My passion is building strong teams and scalable processes. I bring hands-on leadership in test strategy, UAT, release governance, risk management, and enterprise transformation, backed by PMP and SAFe certifications. I’m committed to empowering teams through mentorship, clear acceptance criteria, and transparent reporting that informs leadership decisions and delivers high-impact results.…I’m a results-driven quality assurance and program delivery leader with 14+ years guiding enterprise-scale transformation across government, insurance, finance, and higher education. I establish QA methodologies, lead cross-functional test teams, and drive software and defect lifecycle management to ensure secure, high-quality software with predictable outcomes. I thrive on collaboration with Architecture, Product, Business, and vendor teams to deliver measurable improvements and sustained quality across Agile, Waterfall, and hybrid delivery models. My passion is building strong teams and scalable processes. I bring hands-on leadership in test strategy, UAT, release governance, risk management, and enterprise transformation, backed by PMP and SAFe certifications. I’m committed to empowering teams through mentorship, clear acceptance criteria, and transparent reporting that informs leadership decisions and delivers high-impact results.

Available to hire

I’m a results-driven quality assurance and program delivery leader with 14+ years guiding enterprise-scale transformation across government, insurance, finance, and higher education. I establish QA methodologies, lead cross-functional test teams, and drive software and defect lifecycle management to ensure secure, high-quality software with predictable outcomes. I thrive on collaboration with Architecture, Product, Business, and vendor teams to deliver measurable improvements and sustained quality across Agile, Waterfall, and hybrid delivery models.

My passion is building strong teams and scalable processes. I bring hands-on leadership in test strategy, UAT, release governance, risk management, and enterprise transformation, backed by PMP and SAFe certifications. I’m committed to empowering teams through mentorship, clear acceptance criteria, and transparent reporting that informs leadership decisions and delivers high-impact results.

Skills

Data Visualization

Jira

SQL

Experience Level

Data Visualization

Expert

Jira

Expert

SQL

Expert

Work Experience

Quality Assurance Specialist at University of Manitoba

February 1, 2025 - Present

Applied QA governance and created test documentation for HRIS upgrades; led end-to-end testing and defect resolution; coordinated UAT with cross-team coordination and improved overall quality outcomes.

Program Release Manager (Program-Level QA & Delivery Governance) at Manitoba Public Insurance

January 1, 2024 - January 1, 2025

Facilitated discovery of technical, functional, and non-functional requirements; delivered a multi-year plan across five sub-releases and six workstreams; defined program-wide release standards and governance; managed changes and vendor interactions; prepared executive-level reporting.

Quality Assurance Specialist / Business Analyst Specialist at University of Manitoba

May 1, 2023 - January 1, 2024

Introduced QA governance, led hands-on test planning/execution/defect resolution; coordinated end-to-end UAT; improved stakeholder collaboration and quality outcomes.

Quality Assurance Project Manager at Manitoba Public Insurance

November 1, 2020 - January 1, 2023

Defined program-level test strategy; managed QA across six workstreams; led 100+ testers (including offshore) and facilitated business process mapping to reduce defect leakage; provided weekly executive reporting.

Quality Assurance Specialist at Government of Manitoba

August 1, 2019 - November 1, 2020

Developed QA governance documentation; led test planning, execution, and UAT; supported RPA testing; improved testing accuracy and remote working enablement.

Quality Assurance Lead at IG Wealth Management

August 1, 2015 - August 1, 2019

Directed QA across multi-year enterprise implementations; managed bi-monthly releases, integration testing, and Business UAT; implemented JIRA and led cross-program test teams; SME post-implementation for multiple systems.

Quality Assurance Analyst / Lead at Price Industries

January 1, 2011 - August 1, 2015

Managed QA for custom software and ERP integrations; designed regression test suites; led UAT and cross-functional validation; contributed to requirements and tool design.