Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am Christina Na Podgornaya Goldenshtein, a dynamic and service-oriented Guest Experience Executive and Digital Communications Specialist with a strong background in luxury hospitality, client relations, and social media management. With over 15 years of experience delivering exceptional customer service in high-pressure, multicultural environments, including private aviation, I excel at handling guest requests, documentation, real-time coordination, and digital engagement.\n\nMultilingual and detail-driven, I am passionate about elevating service standards and representing global brands with professionalism and care. I thrive in fast-paced settings, adapt quickly in diverse cultural contexts, and pride myself on confidentiality, discretion, and collaborative teamwork to create memorable guest experiences.…I am Christina Na Podgornaya Goldenshtein, a dynamic and service-oriented Guest Experience Executive and Digital Communications Specialist with a strong background in luxury hospitality, client relations, and social media management. With over 15 years of experience delivering exceptional customer service in high-pressure, multicultural environments, including private aviation, I excel at handling guest requests, documentation, real-time coordination, and digital engagement.\n\nMultilingual and detail-driven, I am passionate about elevating service standards and representing global brands with professionalism and care. I thrive in fast-paced settings, adapt quickly in diverse cultural contexts, and pride myself on confidentiality, discretion, and collaborative teamwork to create memorable guest experiences.

Christina Goldenshtein

Content Creator, Social Media Manager, Content Designer, +2





I am Christina Na Podgornaya Goldenshtein, a dynamic and service-oriented Guest Experience Executive and Digital Communications Specialist with a strong background in luxury hospitality, client relations, and social media management. With over 15 years of experience delivering exceptional customer service in high-pressure, multicultural environments, including private aviation, I excel at handling guest requests, documentation, real-time coordination, and digital engagement.\n\nMultilingual and detail-driven, I am passionate about elevating service standards and representing global brands with professionalism and care. I thrive in fast-paced settings, adapt quickly in diverse cultural contexts, and pride myself on confidentiality, discretion, and collaborative teamwork to create memorable guest experiences.…I am Christina Na Podgornaya Goldenshtein, a dynamic and service-oriented Guest Experience Executive and Digital Communications Specialist with a strong background in luxury hospitality, client relations, and social media management. With over 15 years of experience delivering exceptional customer service in high-pressure, multicultural environments, including private aviation, I excel at handling guest requests, documentation, real-time coordination, and digital engagement.\n\nMultilingual and detail-driven, I am passionate about elevating service standards and representing global brands with professionalism and care. I thrive in fast-paced settings, adapt quickly in diverse cultural contexts, and pride myself on confidentiality, discretion, and collaborative teamwork to create memorable guest experiences.

Available to hire

I am Christina Na Podgornaya Goldenshtein, a dynamic and service-oriented Guest Experience Executive and Digital Communications Specialist with a strong background in luxury hospitality, client relations, and social media management. With over 15 years of experience delivering exceptional customer service in high-pressure, multicultural environments, including private aviation, I excel at handling guest requests, documentation, real-time coordination, and digital engagement.\n\nMultilingual and detail-driven, I am passionate about elevating service standards and representing global brands with professionalism and care. I thrive in fast-paced settings, adapt quickly in diverse cultural contexts, and pride myself on confidentiality, discretion, and collaborative teamwork to create memorable guest experiences.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

Russian

Fluent

English

Fluent

German

Advanced

Kirghiz, Kyrgyz

Advanced

Hebrew (modern)

Intermediate

Work Experience

Guest Experience Executive at Jetex

January 1, 2022 - January 1, 2023

Delivered exceptional customer service in a luxury private aviation terminal. Handled passenger documentation, customs, immigration, and security coordination. Managed flight schedules and guest logistics in real time. Collaborated with crews, ground services, and catering to ensure seamless operations. Trained new team members in Jetex service standards and guest protocol.

SMM & Communications Specialist at Freelance

January 1, 2018 - Present

Created and managed content for social media platforms to increase engagement and followers. Launched targeted advertising campaigns and tracked audience behavior. Delivered performance analytics and optimized strategies based on campaign results. Stayed up to date with evolving SMM tools, trends, and best practices.

Tour Guide & National Trainer at Asia Tours & WFTGA

January 1, 2015 - January 1, 2023

Led multi-day cultural and adventure tours for international clients. Planned and delivered tailored itineraries for individuals and groups. Ensured guest safety and managed logistics throughout the trip. Conducted guide training programs and coordinated with partners.

Tour Manager at Ak-Sai Travel Ltd.

January 1, 2013 - January 1, 2015

Managed reservations, visa documentation, and travel insurance for clients. Coordinated hotel bookings and transport agreements for tour groups. Handled contracts and cooperation with service providers. Processed frontier permits for climbers and international guests.

Leading Tour Guide-Interpreter at Excursion Plus Ltd. – U.S. Air Force Base Project

January 1, 2010 - January 1, 2013

Led customized cultural tours for U.S. military personnel and visiting dignitaries. Provided professional interpretation and cross-cultural support. Ensured guest safety, comfort, and discretion during all activities. Managed logistics and pre-arrival documentation to ensure smooth coordination.