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I'm Mansi Vaghela, an IT professional with extensive experience in Quality Assurance and Software Testing, particularly manual testing. I have also led teams of up to 8 people in Senior Manager roles, coordinating Marketing, Admin, and HR functions to deliver aligned outcomes. Currently, I work as a Service Desk Analyst supporting Health New Zealand through Datacom, handling incident management, access control, and end-user support. I enjoy solving complex IT issues, learning new tools (AD, Azure AD, Intune, Intune Endpoint Manager, ServiceNow), and improving user experiences through effective processes and teamwork.…I'm Mansi Vaghela, an IT professional with extensive experience in Quality Assurance and Software Testing, particularly manual testing. I have also led teams of up to 8 people in Senior Manager roles, coordinating Marketing, Admin, and HR functions to deliver aligned outcomes. Currently, I work as a Service Desk Analyst supporting Health New Zealand through Datacom, handling incident management, access control, and end-user support. I enjoy solving complex IT issues, learning new tools (AD, Azure AD, Intune, Intune Endpoint Manager, ServiceNow), and improving user experiences through effective processes and teamwork.

Mansi Vaghela

QA Engineer, Data Analyst, Project Manager, +5

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I'm Mansi Vaghela, an IT professional with extensive experience in Quality Assurance and Software Testing, particularly manual testing. I have also led teams of up to 8 people in Senior Manager roles, coordinating Marketing, Admin, and HR functions to deliver aligned outcomes. Currently, I work as a Service Desk Analyst supporting Health New Zealand through Datacom, handling incident management, access control, and end-user support. I enjoy solving complex IT issues, learning new tools (AD, Azure AD, Intune, Intune Endpoint Manager, ServiceNow), and improving user experiences through effective processes and teamwork.…I'm Mansi Vaghela, an IT professional with extensive experience in Quality Assurance and Software Testing, particularly manual testing. I have also led teams of up to 8 people in Senior Manager roles, coordinating Marketing, Admin, and HR functions to deliver aligned outcomes. Currently, I work as a Service Desk Analyst supporting Health New Zealand through Datacom, handling incident management, access control, and end-user support. I enjoy solving complex IT issues, learning new tools (AD, Azure AD, Intune, Intune Endpoint Manager, ServiceNow), and improving user experiences through effective processes and teamwork.

Available to hire

I’m Mansi Vaghela, an IT professional with extensive experience in Quality Assurance and Software Testing, particularly manual testing. I have also led teams of up to 8 people in Senior Manager roles, coordinating Marketing, Admin, and HR functions to deliver aligned outcomes.

Currently, I work as a Service Desk Analyst supporting Health New Zealand through Datacom, handling incident management, access control, and end-user support. I enjoy solving complex IT issues, learning new tools (AD, Azure AD, Intune, Intune Endpoint Manager, ServiceNow), and improving user experiences through effective processes and teamwork.