Virtual Assistant at Pharmaceutical Logistics Sector

Managed administrative and accounting processes for a logistics company specialized in pharmaceutical distribution, ensuring compliance with industry standards. Coordinated financial operations and client communication for routes and chemical transports serving Ferr ing Pharmaceuticals, a global biotech pharmaceutical company. Handled customer complaints and requests through email, WhatsApp, and phone, providing quick and effective solutions. Oversaw corporate banking operations, including tax payments (VAT, income tax, unions, federations), transfers, and payroll management. Maintained and updated employee and vehicle documentation on the ABSSA management platform. Organized calendars and compliance deadlines, ensuring on-time financial and operational performance. Proficient in Excel, Gmail, and digital tools to optimize administrative workflows.