I am a multicultural professional with strong communication skills, creative, and highly attentive to detail. My experience across different cultures helps me put clients at ease and build trust quickly. I excel at delivering premium customer service, personalizing the shopping experience, and forging confidential relationships that lead to repeat visits. I bring energy and collaboration to every team, with a passion for fashion and design, and a proven track record in retail and customer-focused roles.…

N'goumba Lovick

I am a multicultural professional with strong communication skills, creative, and highly attentive to detail. My experience across different cultures helps me put clients at ease and build trust quickly. I excel at delivering premium customer service, personalizing the shopping experience, and forging confidential relationships that lead to repeat visits. I bring energy and collaboration to every team, with a passion for fashion and design, and a proven track record in retail and customer-focused roles.…

Available to hire

I am a multicultural professional with strong communication skills, creative, and highly attentive to detail. My experience across different cultures helps me put clients at ease and build trust quickly.

I excel at delivering premium customer service, personalizing the shopping experience, and forging confidential relationships that lead to repeat visits. I bring energy and collaboration to every team, with a passion for fashion and design, and a proven track record in retail and customer-focused roles.

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Skills

Experience Level

Language

French
Fluent
English
Fluent
Italian
Fluent

Work Experience

Sales assistant / Sneaker maker at GOLDEN GOOSE
January 1, 2022 - Present
In-store sales support, identifying client needs and delivering an exceptional shopping experience to foster repeat visits. Also created customized sneakers by hand (rhinestones, studs, charms), coordinated materials, and contributed to new sneaker designs within-store projects.
Sales assistant at LA RINASCENTE
January 1, 2017 - December 31, 2022
Provided premium customer experience, acted as personal shopper, managed in-store inquiries, returns, substitutions, late deliveries and complaints; built trust with clients and assisted with tax-free processes; ensured store layout standards.
Shop Assistant at LA RINASCENTE, Department Store
January 1, 2017 - Present
Provided premium customer experience; personal shopping; handled inquiries, returns, substitutions, late deliveries, and complaints; built trust with clients through loyalty programs and tax-free guidance; ensured layout standards.
Warehouse Worker / Assistant Manager at TERRANOVA
January 1, 2016 - December 31, 2017
Handled communications with the main warehouse; coordinated with transport agencies; received merchandise; transferred or sent merchandise; ensured timely arrivals; monitored store sales and replenished stock; maintained shelf levels.
Shop Assistant at TERRANOVA
January 1, 2013 - December 31, 2016
Sales; assisted customers, managed merchandise and store display.
Dance Teacher at DANCE DOMAIN STUDIO
January 1, 2010 - December 31, 2012
Taught dance classes; prepared and delivered lessons; assisted with choreography.
Shop Assistant at MARDI GRAS
January 1, 2008 - December 31, 2008
Assisted customers, supported store operations in Cape Town.
Shop Assistant at KARIBU BOUTIK
January 1, 2007 - December 31, 2007
Shop assistance as part of school placement; assisted customers, managed shelves, and supported sales activities.

Education

A level at DOM HELDER CAMARA
January 1, 2005 - December 31, 2005
English Language Certificate at NET WORLD CENTER
January 1, 2006 - December 31, 2006
English Language intermediate 3 Certificate at ABC INTERNATIONAL
January 1, 2006 - December 31, 2006
National Introductory Certificate N4 at BOLAND COLLEGE
July 1, 2007 - December 31, 2007
Clothing Production National Certificate N4 at BOLAND COLLEGE
December 1, 2007 - December 31, 2008
Clothing Production National Certificate N5 at BOLAND COLLEGE
December 1, 2008 - December 31, 2009
Clothing Production National Certificate N6 at BOLAND COLLEGE
December 1, 2009 - December 31, 2010
A Level at DOM HELDER CAMARA
January 1, 2005 - January 1, 2005
English Language Certificate at NET WORLD CENTER
January 1, 2006 - January 1, 2006
English Language intermediate 3 Certificate at ABC INTERNATIONAL
January 1, 2006 - January 1, 2006
Clothing Production National Introductory Certificate N4 at BOLAND COLLEGE
July 1, 2007 - December 1, 2007
Clothing Production National Certificate N4 at BOLAND COLLEGE
December 1, 2007 - December 1, 2008
Clothing Production National Certificate N5 at BOLAND COLLEGE
December 1, 2008 - December 1, 2009
Clothing Production National Certificate N6 at BOLAND COLLEGE
December 1, 2009 - December 1, 2010

Qualifications

A level
January 1, 2005 - December 31, 2005
English Language Certificate
January 1, 2006 - December 31, 2006
English Language intermediate 3 Certificate
January 1, 2006 - December 31, 2006
National Introductory Certificate N4
July 1, 2007 - December 31, 2007
Clothing Production National Certificate N4
December 1, 2007 - December 31, 2008
Clothing Production National Certificate N5
December 1, 2008 - December 31, 2009
Clothing Production National Certificate N6
December 1, 2009 - December 31, 2010
A Level
January 1, 2005 - January 1, 2005
English Language Certificate
January 1, 2006 - January 1, 2006
English Language intermediate 3 Certificate
January 1, 2006 - January 1, 2006
Clothing Production National Introductory Certificate N4
July 1, 2007 - December 1, 2007
Clothing Production National Certificate N4
December 1, 2007 - December 1, 2008
Clothing Production National Certificate N5
December 1, 2008 - December 1, 2009
Clothing Production National Certificate N6
December 1, 2009 - December 1, 2010

Industry Experience

Retail, Consumer Goods, Media & Entertainment, Professional Services, Education

Skills

Experience Level