YASH JHAVERI
I am a Quality Control professional with over 13 years of diamond grading, quality assurance, and team leadership.
About
I am a Quality Control professional with over 13 years of diamond grading, quality assurance, and team leadership. Currently, I lead the Quality Control team at HRD Antwerp’s Mumbai operations, ensuring flawless execution of diamond grading and strict adherence to international standards. My background blends rigorous technical assessment with hands-on mentorship and client-facing resolution skills.
I excel at mentoring graders, resolving client escalations, and driving process improvements to boost efficiency and accuracy. I’m passionate about delivering high-precision reports and collaborating with cross-functional teams to uphold quality, timelines, and client satisfaction across the jewelry and lab environments.
- 14 years' experience
- Joined December 2025
Languages
- EnglishFluent
Industry experience
- Retail
- Manufacturing
- Professional Services
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Work experience
Leading the Quality Control team to ensure flawless execution of diamond grading in alignment with HRD Antwerp’s standards. QC practices, managing client escalations, conducting error analysis to deliver consistent and high-precision reports.
Evaluate diamonds for clarity, polish, and symmetry according to GIA standards, including high-value and laboratory-grown diamonds. Manage client escalations and achieve high client satisfaction through effective resolutions. Mentor graders in diamond grading processes, enhancing accuracy and quality standards. Lead process improvement initiatives to increase grading efficiency and quality.
Lead jewelry manufacturing process from design to product delivery with strict quality control. Streamlined production to improve delivery times and quality adherence.
Education· 7
Certifications and awards· 6
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